Ashley Koralewski
Erskine
Summary
Results-oriented Senior Enterprise Sales Rep specializing in value-based selling and customer engagement. Enhanced customer satisfaction and loyalty through strategic relationship management and effective problem-solving. Mentored new representatives and trained teams, driving performance and operational excellence across departments.
Overview
20
20
years of professional experience
Work History
Senior Enterprise Sales Rep
DigiKey Electronics
Thief River Falls
01.2021 - Current
- Primary point of contact for assigned customers. Communication through phone and email.
- Cultivated strong customer relationships, resulting in increased satisfaction and loyalty.
- Provided customer service to meet their needs and help resolve issues that may have arisen.
- Executed sales strategies to acquire new business and retain existing accounts.
- Informed customers about available online services to improve their engagement and usage.
- Served as a mentor for new reps in our area. Also mentoring current reps with new processes.
- Trained in 2nd skill to support other departments like accounting and picking/packing.
Assigned Sales Rep
DigiKey Electronics
Thief River Falls
01.2015 - 01.2021
- Primary point of contact for assigned customers. Phone and email communication.
- Built customer trust through consistent and proactive communication.
- Implemented targeted sales strategies to drive business growth.
- Delivered customer service to resolve issues and ensure satisfaction.
Assigned Sales Support
DigiKey Electronics
Thief River Falls
01.2007 - 01.2015
- Processed new orders for assigned customers.
- Processed change orders for assigned customers.
- Assisted assigned reps during their absences.
- Assisted with warehouse operations to support business requirements.
Education
Associate of Science - Accounting
Northland Community And Technical College
Thief River Falls, MN05-2006
Skills
- Value-based selling
- Phone and email communication
- Problem-solving
- Organizational skills
- Time management
- Task prioritization
- Multitasking
- Attention to detail
- Collaboration
- Team building
- Self-motivation
Timeline
Senior Enterprise Sales Rep
DigiKey Electronics
01.2021 - Current
Assigned Sales Rep
DigiKey Electronics
01.2015 - 01.2021
Assigned Sales Support
DigiKey Electronics
01.2007 - 01.2015
Associate of Science - Accounting
Northland Community And Technical College