Ashley Mock
Rochester
Summary
Compassionate and dedicated Licensed Alcohol and Drug Counselor and pre-licensed LPCC with a Master of Science in Clinical Mental Health Counseling, currently completing advanced post-graduate training. Trauma-Informed Care counseling approach and well-versed in evidence-based therapeutic interventions such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing (MI), and Transgenerational Family Therapy. Skilled in conducting assessments, development of individualized treatment plans, and providing individual and group therapy for clients dealing with co-occurring disorders. Experienced in crisis intervention and collaborating with multidisciplinary teams to ensure comprehensive client care. Committed to creating a safe and supportive space where clients feel heard, valued, and empowered to achieve personal growth and emotional well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Counselor
NUWAY Alliance
01.2024 - Current
- Conduct thorough client assessments, including diagnostic assessment, comprehensive exams, and determination of appropriate level of care
- Develop and implement individualized treatment plans based on client needs and goals
- Provide individual and group therapy sessions to address substance use disorders, using evidence-based techniques
- Provide individual and group mental health therapy sessions
- Facilitate trauma skills group for clients in residential services, providing education and practical tools
- Coordinate care and services for clients, facilitating referrals and resources in line with treatment plans
- Deliver psychoeducational sessions on substance use, mental health, coping skills, and recovery strategies
- Respond to client crises with appropriate de-escalation interventions
- Maintain accurate records of client documentation in compliance with legal, ethical, and institutional guidelines
- Participate in weekly clinical staffing for case conceptualization for client care
Practicum/Internship
NUWAY Alliance | Nystrom & Associates
05.2023 - 05.2024
- Facilitate/co-facilitate psychoeducational group sessions
- Facilitate/co-facilitate chemical dependency process group sessions
- Providing client education on chemical dependency including relevant resources and services
- Complete documentation/charting notes of group sessions
- Accurate billing of clients for group sessions attended
- Shadowed individual counseling sessions in person and via telehealth
- Completing intake and orientation duties for new admitted clients
- Conducting comprehensive assessments with individual clients
- Attend weekly supervision with site supervisor and staffing/meetings for case conceptualization
- Clearly clinical counselor education podcast for continuing education
Associate Clinical Research Coordinator
Mayo Clinic
09.2021 - 02.2024
- Coordinate non-therapeutic (minimal risk, survey, chart review) as clinical research protocols under the direction from clinical research coordinator and supervisor in compliance with regulatory laws and institutional guidelines
- Participates in screening and enrollment of research participants
- Monitor research activities and subject participation
- Responsible for identifying adverse events, protocol deviations, and other unanticipated problems and reports appropriately
- Collect, abstract, and enter research data
- Perform administrative and regulatory duties related to the study as assigned
- Participate in other protocol development activities and executes other assignments as warranted and assigned
- Record keeping and documentation of clinical research data
Respiratory Therapy Assistant II
Mayo Clinic
05.2019 - 09.2021
- Rotate between St. Mary’s and Methodist campus to provide support between both locations
- Provide support for patients under the direction of the Respiratory Therapists
- Responsible for delivering various oxygen devices on a timely basis
- Supports the respiratory therapist, nurses and physicians with equipment/supply's needs, work lists and workload data
- Maintain the supply of oxygen cylinders on inpatient units, emergency department and clinic areas
- Perform routine assembly, maintenance, and cleaning of various types of Respiratory Care Equipment
- Transport dirty equipment to the Respiratory reprocessing area using appropriate infection control procedures in place
- Document all inspections, safety checks, repairs, calibration errors in the appropriate database
- Respond rapidly to unpredictable situations as a member of the Hospital Code 45 team
- Perform and transmit 12 Lead Electrocardiograms only at Methodist campus
- Follow proper precautions to avoid potential exposure to infectious agents, hazardous substances, noise, and heat
- Maintaining accurate and timely documentation in patients EHR utilizing Epic
Direct Support Professional
Hiawatha Homes
04.2015 - 04.2020
- Follow the Health Plans as written for each person and document appropriately
- Administer and document medications and treatments as directed
- Locates and use of medical information and resources established by the program
- Clearly and accurately document changes in the person’s condition and communicate this information to the nurse and coordinator
- Demonstrate a person-centered attitude and build positive relationships with the individuals supported
- Assists each person in meeting personal needs and desires by participating in leisure and recreational activities and encouraging community involvement such as Community Education classes, Parks and Recreation activities, Special Olympics, shopping, spiritual activities, swimming, volunteer work, etc
- Prepare and offer nutritional and balanced meals from the basic food groups
- Follow procedures utilizing medical equipment; reports malfunctions or needed repairs
- Accompany individuals to medical appointments, as assigned
- Assist each person with personal cares and daily routines
- Staying up to date with training to provide the best support for individuals with disabilities
Financial Representative
VOCA (Mayo Clinic)
09.2018 - 04.2019
- Collects, reviews, discusses, and documents demographic, insurance, and financial information with patients and payers for Mayo Clinic Arizona, Jacksonville, and Rochester Revenue Cycles
- Responsible for responding to and resolution of various accounts, billing, and payment issues from patients and customers
- Responsible for management and collection of Mayo Clinic Account Receivables using automated systems and revenue cycle processes
- Follow approved guidelines and policies regarding routine patient and payer interactions
- Responsibility to make independent decisions that require individual and/or team analysis, reasoning, and problem solving
- Accurately documenting interactions and interpret interactions documented by others
- Preparation of billing statements under the Embassy team
- Requirement efficiency in Epic and OnBase system programs, as well as Microsoft applications
- Attendance to department wide meetings
Mental Health Associate
CentraCare
11.2017 - 04.2018
- Direct interactions with doctors, social workers, registered nurses, and patient families to meet patient-care needs
- Assistance with admittance and discharging patients to the unit
- Escort patients to appointments/procedures scheduled on hospital campus during their admittance to the unit
- Continuous supervision for patient safety
- Tracking and entering data on patient’s behaviors and moods to provide to the clinical team
- Facilitate mental health psychoeducational groups
- Document patient updates into the Epic system
- Assisting the Health Unit Coordinator with clerical tasks and duties when applicable
- Responsible for alerting the Rapid Response Team (RRT), Behavioral Emergency Response Team (BERT), or any codes during crisis on the unit
Education
Master of Science - Clinical Mental Health Counseling
Winona State University
Winona, MN 05-2024
Bachelor of Arts - Individualized Studies
Winona State University
Winona, MN05-2019
Bachelor of Science - Psychology
St. Cloud State University
St. Cloud, MNBachelor of Arts - Social Work
Rochester Community And Technical College
Rochester, MNSkills
- Treatment plans
- Dual diagnoses
- Case management
- Assessments
- Individual counseling
- Cultural sensitivity
- Clinical documentation
- Empathy
- Active listening
- Communication
- Rapport building
- Team collaboration
Certification
- Licensed Alcohol and Drug Counselor (LADC) - State Licensing Boards.
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Awards
- Graduate school cumulative GPA of 3.82 at Winona State University
Dean’s List:
- Rochester Community and Technical College- Spring of 2017
- Winona State University- Fall of 2018
President’s List:
- Rochester Community and Technical College- Spring of 2017
Timeline
Counselor
NUWAY Alliance
01.2024 - Current
Practicum/Internship
NUWAY Alliance | Nystrom & Associates
05.2023 - 05.2024
Associate Clinical Research Coordinator
Mayo Clinic
09.2021 - 02.2024
Respiratory Therapy Assistant II
Mayo Clinic
05.2019 - 09.2021
Financial Representative
VOCA (Mayo Clinic)
09.2018 - 04.2019
Mental Health Associate
CentraCare
11.2017 - 04.2018
Direct Support Professional
Hiawatha Homes
04.2015 - 04.2020
Master of Science - Clinical Mental Health Counseling
Winona State University
Bachelor of Arts - Individualized Studies
Winona State University
Bachelor of Science - Psychology
St. Cloud State University
Bachelor of Arts - Social Work
Rochester Community And Technical College
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