Ashley Rethlake-Homolka
Savage
Summary
Seasoned business professional with over 20 years of expertise in customer service, management, and administration. Proven track record in project management and event coordination, driving successful company missions. Experience includes roles as Sales Associate at Walgreens and Dick’s Sporting Goods, executing diverse responsibilities across multiple store operations.
Overview
17
17
years of professional experience
Work History
Business Administrator
Activar Quick Draw
11.2023 - 05.2024
- Customer order creation
- Collaborate with vendors for replenishment supplies/materials
- Work with shipping suppliers within the U.S & abroad
- Job creation for new products
- All-over office maintenance
Account Manager
Quantum Graphics
12.2021 - 10.2022
- Assist in the creation of marketing and sales signage projects and display materials for trade shows & exhibits
- Manage client accounts to ensure customer satisfaction and retention
- Oversee contract renewals, ensuring timely completion of paperwork and accurate invoicing processes
- Follow every project from start to finish - RFQ through production & shipping and delivery
- Submit RFQs for new business
Sales Support Specialist
Lifetouch National School Studios/Shutterfly
03.2021 - 07.2021
- Trained all new sales representatives on the new Lightning Salesforce.com CRM system
- Helped Sales Reps with Data Mining for new business
- Used previous knowledge of RFPs to better assist Sales Reps with responding to them and proofing all responses for quality control
- Created customized Reports and Dashboards for Sales Reps as necessary
Salesforce.com Marketing Sales Analyst
Neopost/Quadient
12.2014 - 07.2020
- Train all new sales reps, sales managers, and admin staff on Salesforce Classic and Lightning
- Build and maintain reports and dashboards within Salesforce, as requested by GM/Sales Reps/Corporate Standards
- Trending report management and operational review reporting
- Salesforce admin duties of lead assignment management, account transfers, record merging, data migration, and account record maintenance
- Manage and create sales lead campaigns for lease retention
- Promote brand awareness using Constant Contact email marketing
- Create marketing collateral of flyers, signage, and promotional content
- Problem-solving & workflow improvement
- Prepare annual sales tools of quota loads, quota validation worksheets, and sales rep business planners
- Annual event planning: Coordinating with vendors for awards, signage, and event sites, Coordinating hotel and flight accommodations, Presentation material editing for guest speakers, Assisting in training activities
Sales Operations Coordinator
Lifetouch National School Studios
12.2010 - 07.2014
- Extensive proposal creation in response to RFPs for sales professionals across the country
- Recorded all RFPs in Salesforce and modified the recording layout as needed
- Continuous RFP reporting to forecast future workloads and perform year-end reporting on win/loss rates
- Create reports for various sales contests throughout the year
- Lead multiple training sessions and facilitate classes during annual corporate meetings
- Assist in preparing materials for company contests and banquets and helped facilitate the events
Operations Manager/Brokerage Administrator/Lead Agent Support Trainer
Marcus & Millichap
03.2007 - 12.2010
- Project management of all real estate listings & closings
- Assist RM with sales aids, research reports, and symposiums
- First point of contact for over 30 Real Estate Agents and Regional Managers
- Edit all representation agreements for legal content before properties are listed or closed
- Provide new agent training on the company's various applications and programs
- Create all advertising material and PR releases
- Provide continuing education for agents/employees of changing systems & sales aids
Education
Bachelor's Degree - Business Administration and Management
Rasmussen College
Bloomington, MN01.2010
Skills
- Salesforcecom
- MS Word/Excel/PowerPoint
- Identifying best practices
- Team collaboration
- Time management
- Operations management
- Managing multiple priorities
- Database management
- Corporate event management
Accomplishments
- Completed two, week-long Solution Selling training classes, 12/01/10
- Awarded the Partnership Award voted on by hundreds of sales professionals across the company, 12/01/10
- Marketing Sales Analyst conference to share best practices with other MSA's across the company, train on new features in Salesforce.com, streamline reporting across all markets and more, 01/01/15
SOFTWARE KNOWLEDGE
- Salesforce.com, MS Word, MS Excel, MS PowerPoint, Constant Contact, Windows Operating System, Adobe Acrobat.
- Completed Sandler Training, 03/01/21
Timeline
Business Administrator
Activar Quick Draw
11.2023 - 05.2024
Account Manager
Quantum Graphics
12.2021 - 10.2022
Sales Support Specialist
Lifetouch National School Studios/Shutterfly
03.2021 - 07.2021
Salesforce.com Marketing Sales Analyst
Neopost/Quadient
12.2014 - 07.2020
Sales Operations Coordinator
Lifetouch National School Studios
12.2010 - 07.2014
Operations Manager/Brokerage Administrator/Lead Agent Support Trainer
Marcus & Millichap
03.2007 - 12.2010
Bachelor's Degree - Business Administration and Management
Rasmussen College