Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Webber

Andover

Summary

Dynamic professional with extensive experience as a Loan Processor at DHI Mortgage Company, excelling in regulatory compliance and customer service. Proven ability to enhance operational efficiency and strengthen client relationships through effective communication and attention to detail. Recognized for fostering teamwork and collaboration in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Loan Processor

DHI Mortgage Company
11.2023 - Current
  • Processed loan applications, ensuring compliance with company policies and industry regulations.
  • Worked with customers to answer questions, process transactions, and resolve issues.
  • Communicated effectively with clients to gather necessary documentation and address inquiries.
  • Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
  • Collaborated with underwriters to expedite loan approvals and resolve discrepancies.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process.

Surgical Technologist/ Team Lead

Aya & Park Nicollett
01.2014 - 11.2023


  • Collaborated with surgeons and nursing staff to ensure efficient surgical workflow.
  • Supported training of new staff on best practices for surgical technology and instrument handling.
  • Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
  • Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Increased operational efficiency, sterilizing and organizing tools according to surgical team requirements.

Assistant Manager

Blaine Entertainment Center
06.2018 - 09.2020
  • Oversaw daily operations, ensuring efficient workflow and optimal guest experiences.
  • Implemented staff training programs to improve service quality and operational effectiveness.
  • Developed schedules to enhance team productivity and meet business demands.
  • Coordinated event logistics, collaborating with vendors to ensure seamless execution.

Assistant Manager

Walgreens
03.2006 - 03.2014
  • Analyzed customer feedback to identify areas for service improvement and implement changes.
  • Monitored inventory levels, managing supply orders to maintain operational efficiency.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Surgical Technologist

Anoka Technical College
Anoka, MN
12-2013

Skills

  • Teamwork and collaboration
  • Document review
  • Information verification
  • Regulatory compliance
  • Attention to detail
  • Customer service
  • Time management

Timeline

Loan Processor

DHI Mortgage Company
11.2023 - Current

Assistant Manager

Blaine Entertainment Center
06.2018 - 09.2020

Surgical Technologist/ Team Lead

Aya & Park Nicollett
01.2014 - 11.2023

Assistant Manager

Walgreens
03.2006 - 03.2014

Surgical Technologist

Anoka Technical College

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Ashley Webber