Ashlyn Bohrer
Hugo
Summary
Dedicated service professional with extensive experience in fast-paced environments. Strong skills in communication, adaptability, and customer complaint resolution to foster a positive dining experience. Eager to leverage expertise in training and teamwork to support organizational goals.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Grandmas Saloon
Duluth
09.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and utensils.
- Trained new servers on menu details and service protocols to ensure consistent customer experience.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain smooth operations.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Resolved customer complaints by coordinating with kitchen staff to provide timely replacement items.
Delivery Driver
Wiseguys
Centerville
09.2019 - 05.2023
- Delivered packages efficiently to various locations using GPS navigation.
- Loaded, secured, and unloaded cargo safely, ensuring timely deliveries.
- Loaded and unloaded merchandise safely while adhering to company protocols.
- Coordinated with team members to enhance delivery routes and schedules for improved efficiency.
- Ensured compliance with traffic laws and company safety standards consistently.
- Drove safely in all weather conditions, including rain, snow, sleet, and ice.
- Resolved customer service complaints professionally, fostering trust and loyalty to the company.
Education
Associate of Science - Phlebotomy
Lake Superior College
Duluth, MNSkills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Patient care
- Patient assessment
Timeline
Server/Bartender
Grandmas Saloon
09.2023 - Current
Delivery Driver
Wiseguys
09.2019 - 05.2023
Associate of Science - Phlebotomy
Lake Superior College