Astion Schelde
Cook
Summary
Reliable service technician with expertise in installation and maintenance. Known for adaptability and strong troubleshooting skills, contributing to efficient service delivery and high levels of customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Technician
Rankin Group
Mountain Iron, MN
03.2022 - Current
- Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance checks to identify potential issues before they escalated.
- Utilized diagnostic tools to troubleshoot electrical and mechanical problems efficiently.
- Collaborated with team members to streamline service processes, enhancing operational efficiency.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Assembly/Maintenance Technician
Heat Process INC
Angora, MN
09.2017 - 03.2022
- Troubleshot mechanical issues, identifying root causes and implementing effective solutions.
- Assembled components according to specifications, ensuring quality and efficiency in production process.
- Operated hand and power tools to complete assembly tasks safely and accurately.
- Conducted quality inspections on finished products to maintain high standards of accuracy.
- Implemented process improvements that increased productivity and reduced material waste.
- Maintained organized workstations, adhering to safety guidelines and promoting a clean environment.
- Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
Laborer
St.Louis County
Cook, MN
05.2015 - 09.2017
- Operated heavy machinery to support construction and maintenance projects efficiently.
- Assisted in loading and unloading materials for various public works initiatives.
- Adhered to safety protocols while performing tasks in diverse environmental conditions.
- Maintained tools and equipment, ensuring optimal functionality for daily operations.
- Collaborated with team members to complete projects on schedule and within guidelines.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Education
Industrial
Mesabi Range College
Eveleth, MN05-2015
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
Certification
- Special Engineer Boilers License
Timeline
Service Technician
Rankin Group
03.2022 - Current
Assembly/Maintenance Technician
Heat Process INC
09.2017 - 03.2022
Laborer
St.Louis County
05.2015 - 09.2017
Industrial
Mesabi Range College