Astrid Quist
Saint Peter
Summary
Experienced with prompt and and attentive responses to customer's needs and questions. Knowledgeable in food safety standards; as well as group instruction, assessment, and handling. Displaying attention to detail and multitasking abilities to assure that all needs are met. But above all striving to be respectful, kind, and helpful to all people.
Overview
3
3
years of professional experience
Work History
Waitress and Cashier
Sussies Café
05.2024 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted customers entering store and responded promptly to customer needs.
Ski Instructor
Mount Kato Ski Area
11.2021 - 04.2022
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
- Managed group dynamics effectively through conflict resolution strategies that maintained harmony among diverse participants.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
- Evaluated student performance using various assessment tools for continuous improvement in their skiing abilities.
Detasseling
Anderson Seed
06.2021 - 06.2021
- Completed assigned tasks within deadlines, contributing to overall project timelines and success rates.
- Contributed to increased yield by accurately identifying and detasseling both male and female corn plants.
- Supported quality control efforts by meticulously inspecting each plant for proper detasseling completion.
- Sustained focus amidst distractions such as insects or unfavorable weather conditions, ensuring task completion and high-quality work.
- Maintained high levels of stamina and physical fitness, enabling the completion of labor-intensive tasks in various weather conditions.
Education
Bachelor of Science - Food Technology And Nutrition
Bethany Lutheran College
Mankato, MN05-2028
High School Diploma -
Quist Home School
Saint Peter, MN05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Safe food handling
- Problem-solving
- Group instruction
Languages
Swedish
Professional Working
Timeline
Waitress and Cashier
Sussies Café
05.2024 - 08.2024
Ski Instructor
Mount Kato Ski Area
11.2021 - 04.2022
Detasseling
Anderson Seed
06.2021 - 06.2021
Bachelor of Science - Food Technology And Nutrition
Bethany Lutheran College
High School Diploma -
Quist Home School
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