ATLEY LUTZI
Byron
Summary
Professional logistics coordinator with proven track record in managing complex schedules and ensuring timely deliveries. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable under pressure. Skilled in route planning, communication, and problem-solving, with customer-focused approach and ability to handle multiple tasks efficiently.
Overview
6
6
years of professional experience
Work History
Truck Dispatcher
Freerksen Trucking
Dodge Center
09.2024 - Current
- Coordinated daily dispatch operations to ensure timely delivery of shipments.
- Utilized transportation management software to optimize routing and scheduling.
- Monitored driver performance and compliance with safety regulations.
- Communicated effectively with drivers, clients, and vendors to resolve issues.
- Trained new dispatch team members on processes and systems integration.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
- Handled incoming calls and emails from customers regarding issues with deliveries.
Court Operations Associate
Third Judicial District Court
Mantorville
04.2024 - 08.2024
- Performed advanced clerical work and extensive work in the courtroom, including live case updating while court was in session.
- Provided exceptional customer service and ensured compliance with applicable court rules, policies and standards.
- Performed courtroom clerk duties, including, preparing case files for court, checking people in, hosted Zoom meetings.
- Communicated effectively and courteously with judges, attorneys, colleagues and public.
- Dodge County - Mantorville
Detention Deputy
Olmsted County Sheriff's Office
Rochester
09.2022 - 03.2024
- Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
- Improved relations between inmates and staff by addressing concerns promptly and professionally.
- Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
- Provided compassionate care for inmates during medical emergencies, coordinating with healthcare professionals to ensure proper treatment was administered promptly.
- Contributed to the efficient operation of the detention center through accurate recordkeeping, including incident reports, daily logs, and inmate files.
- Supported mental health initiatives within the facility by connecting struggling inmates with appropriate counseling services.
- Facilitated communication between inmates and their legal representatives or family members through careful monitoring of visitation sessions and phone calls.
- Rochester
Food Service Worker
Kwik Trip
Kasson
12.2021 - 08.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Kasson, MN
Cashier
Kwik Trip
Kasson
12.2019 - 12.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Kasson, MN
Education
Associate Degree - Criminal Justice
Rochester Community and Technical College
Rochester, MN05.2022
High School Diploma -
Byron High School
Byron, MN05.2020
Skills
- Effective communication
- Critical thinking
- Problem-solving
- Hard-working
- Dependable
- Honest
- Detail-oriented
- Motivated
- Organized
- Proactive approach
- Time management
- Proficient in Adobe
- Proficient in Microsoft Office Programs
- First Aid
- CPR
- Physical restraint techniques
- Driver compliance
- Dispatch coordination
- Customer relationship management
Timeline
Truck Dispatcher
Freerksen Trucking
09.2024 - Current
Court Operations Associate
Third Judicial District Court
04.2024 - 08.2024
Detention Deputy
Olmsted County Sheriff's Office
09.2022 - 03.2024
Food Service Worker
Kwik Trip
12.2021 - 08.2022
Cashier
Kwik Trip
12.2019 - 12.2021
Associate Degree - Criminal Justice
Rochester Community and Technical College
High School Diploma -
Byron High School