Aubrey Kent
Mankato
Summary
Service Coordinator with a proven track record at Emergency Automotive Technologies INC, excelling in resource allocation and client communication. Expert in optimizing appointment scheduling and enhancing operational efficiency. Recognized for delivering exceptional service and fostering client satisfaction, while effectively managing front desk operations and administrative support.
Overview
4
4
years of professional experience
Work History
Service Coordinator
Emergency Automotive Technologies INC
06.2024 - Current
- Coordinated emergency service requests, ensuring timely responses and efficient resource allocation.
- Assisted in scheduling appointments, optimizing technician routes for increased operational efficiency.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Maintained organized filing system for client records and office documents.
- Answered multi-line phone system, directing calls to appropriate personnel promptly.
- Assisted with daily administrative tasks, contributing to overall office efficiency.
Sales Associate
Kohls Department Store
08.2023 - 06.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Maintained merchandise displays and inventory organization for optimal product visibility.
- Collaborated with team members to meet daily sales goals and improve customer service standards.
Crew Member
Kentucky Fried Chicken
07.2021 - 08.2023
- Delivered exceptional customer service while efficiently handling orders and inquiries.
- Operated kitchen equipment safely and maintained cleanliness standards throughout the work area.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Assisted in training new crew members on operational procedures and best practices for efficiency.
Education
High School Diploma -
Blaine Highschool
Blaine, MNSkills
- Service coordination
- Emergency response management
- Appointment scheduling
- Resource allocation
- Front desk operations
- Client communication
- Multi-line phone systems
- Inventory organization
- Administrative support
Timeline
Service Coordinator
Emergency Automotive Technologies INC
06.2024 - Current
Sales Associate
Kohls Department Store
08.2023 - 06.2024
Crew Member
Kentucky Fried Chicken
07.2021 - 08.2023
High School Diploma -
Blaine Highschool