Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Austin Brang

Lino Lakes

Summary

Dynamic and dedicated professional with extensive experience in customer service and beverage preparation at Caribou Coffee. Proven ability to train and mentor team members while ensuring health and safety compliance. Skilled in fostering positive guest experiences through effective communication and teamwork.

Overview

3
3
years of professional experience

Work History

Barista

Caribou Coffee
04.2024 - Current
  • Crafted high-quality beverages while adhering to Caribou Coffee recipes and standards.
  • Provided exceptional customer service, ensuring a positive experience for all patrons.
  • Operated espresso machines and equipment efficiently to maintain workflow during peak hours.
  • Maintained cleanliness and organization of workstations in compliance with health regulations.
  • Assisted in training new baristas on beverage preparation and operational procedures.

Valet Driver

Uptown Valet
08.2025 - 11.2025
  • Operated vehicles safely in high-traffic areas, ensuring guest satisfaction and vehicle security.
  • Assisted guests with luggage and special requests, enhancing overall customer experience.
  • Managed parking space efficiently during peak hours, optimizing vehicle retrieval times.
  • Collaborated with team members to maintain cleanliness and organization of valet area.
  • Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.

Gas Station Lead

Holiday Gas Station
05.2023 - 10.2023
  • Oversaw daily operations, ensuring compliance with safety and health regulations.
  • Trained and mentored team members on customer service best practices.
  • Managed inventory levels, optimizing stock to reduce waste and improve availability.
  • Monitored cash handling procedures, maintaining accuracy in financial transactions.
  • Resolved customer complaints effectively, fostering positive relationships and loyalty.

Lead Lifeguard/Lifeguard

Rookery Activity Center
07.2022 - 04.2024
  • Supervised pool activities to ensure safety and compliance with regulations.
  • Trained and mentored junior lifeguards in emergency response protocols.
  • Conducted regular safety drills to enhance team preparedness and response times.
  • Monitored pool conditions, ensuring cleanliness and adherence to health standards.

Education

Bachelor of Science - Accounting

University of Minnesota
Minneapolis, MN
05-2029

High School Diploma -

Centennial High School
Circle Pines, MN
06-2025

Skills

  • Customer service
  • Health and safety compliance
  • Team collaboration
  • Cash handling accuracy
  • Vehicle operation safety
  • Training and mentoring
  • Communication skills

Accomplishments

    Completed basic military training August, 2024

Timeline

Valet Driver

Uptown Valet
08.2025 - 11.2025

Barista

Caribou Coffee
04.2024 - Current

Gas Station Lead

Holiday Gas Station
05.2023 - 10.2023

Lead Lifeguard/Lifeguard

Rookery Activity Center
07.2022 - 04.2024

Bachelor of Science - Accounting

University of Minnesota

High School Diploma -

Centennial High School
Austin Brang