Austin Brang
Lino Lakes
Summary
Dynamic and dedicated professional with extensive experience in customer service and beverage preparation at Caribou Coffee. Proven ability to train and mentor team members while ensuring health and safety compliance. Skilled in fostering positive guest experiences through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
Barista
Caribou Coffee
04.2024 - Current
- Crafted high-quality beverages while adhering to Caribou Coffee recipes and standards.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated espresso machines and equipment efficiently to maintain workflow during peak hours.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in training new baristas on beverage preparation and operational procedures.
Valet Driver
Uptown Valet
08.2025 - 11.2025
- Operated vehicles safely in high-traffic areas, ensuring guest satisfaction and vehicle security.
- Assisted guests with luggage and special requests, enhancing overall customer experience.
- Managed parking space efficiently during peak hours, optimizing vehicle retrieval times.
- Collaborated with team members to maintain cleanliness and organization of valet area.
- Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
Gas Station Lead
Holiday Gas Station
05.2023 - 10.2023
- Oversaw daily operations, ensuring compliance with safety and health regulations.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels, optimizing stock to reduce waste and improve availability.
- Monitored cash handling procedures, maintaining accuracy in financial transactions.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
Lead Lifeguard/Lifeguard
Rookery Activity Center
07.2022 - 04.2024
- Supervised pool activities to ensure safety and compliance with regulations.
- Trained and mentored junior lifeguards in emergency response protocols.
- Conducted regular safety drills to enhance team preparedness and response times.
- Monitored pool conditions, ensuring cleanliness and adherence to health standards.
Education
Bachelor of Science - Accounting
University of Minnesota
Minneapolis, MN05-2029
High School Diploma -
Centennial High School
Circle Pines, MN06-2025
Skills
- Customer service
- Health and safety compliance
- Team collaboration
- Cash handling accuracy
- Vehicle operation safety
- Training and mentoring
- Communication skills
Accomplishments
Completed basic military training August, 2024
Timeline
Valet Driver
Uptown Valet
08.2025 - 11.2025
Barista
Caribou Coffee
04.2024 - Current
Gas Station Lead
Holiday Gas Station
05.2023 - 10.2023
Lead Lifeguard/Lifeguard
Rookery Activity Center
07.2022 - 04.2024
Bachelor of Science - Accounting
University of Minnesota
High School Diploma -
Centennial High School