Austin Haas
Mankato,MN
Summary
Dynamic business manager excelling in customer service, financial management, and employee management. Proven ability to enhance operational workflows and achieve high customer satisfaction through effective problem resolution and communication.
Overview
9
9
years of professional experience
Work History
Business Manager
Lagers of Mankato
10.2025 - Current
- Going over paperwork with customer on purchase of new vehicle. Also, selling additional warranties and insurances in the backend.
- Developed and maintained inventory control processes to reduce discrepancies.
- Assisted in implementing marketing strategies to increase brand visibility.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
Material Handler
Johnson Outdoors
06.2023 - 10.2024
- Operated forklifts and pallet jacks to transport materials within warehouse efficiently.
- Loaded and unloaded shipments, ensuring accurate inventory management.
- Maintained cleanliness and organization of work areas to promote safety compliance.
- Assisted in inventory counts, contributing to accurate stock levels and reporting.
Assistant Manager
Snell Auto Wash
06.2019 - 04.2022
- Supervised daily operations to ensure optimal workflow and customer satisfaction.
- Trained and mentored staff on service protocols and equipment usage.
- Implemented process improvements to enhance service efficiency and quality.
- Managed inventory levels, ensuring availability of cleaning supplies and materials.
Assistant Manager
Hy-Vee
10.2016 - 07.2021
- Watched over employees to make sure they are doing there duties and making sure that people are out to grab carts.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree - Business Management
South Central College
Mankato, MN01-2027
High School Diploma -
GFW Schools
Winthrop, MN05-2019
Skills
- Financial management
- Customer service
- Documentation and reporting
- Customer relationship management
- Negotiation
- Sales and marketing
- Documentation proficiency
- Employee management
Timeline
Business Manager
Lagers of Mankato
10.2025 - Current
Material Handler
Johnson Outdoors
06.2023 - 10.2024
Assistant Manager
Snell Auto Wash
06.2019 - 04.2022
Assistant Manager
Hy-Vee
10.2016 - 07.2021
No Degree - Business Management
South Central College
High School Diploma -
GFW Schools