Autumn Medlock
Minneapolis
Summary
Dynamic professional with a proven track record at excelling in data entry and customer relations. Demonstrated exceptional time management by consistently exceeding daily targets and expectations. Adept at fostering positive interactions and ensuring compliance, contributing to a welcoming environment and efficient operations.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Door Dash
04.2022 - Current
- Deliver food orders with accuracy using GPS technology.
- Develop and maintain professional relations between customer, store personnel, and company.
- Excellent time management to meet or exceed delivery time.
- Completed over 1,100 deliveries.
Receptionist
Specialized Treatment Services
11.2023 - 05.2024
- Provided compassionate customer service, creating a welcoming atmosphere for patients managing substance abuse.
- Managed patient check-in, appointment scheduling, and co-pay collection.
- Answered multi-phone line, directed phone calls and transcribed messages.
- Received mail, replenished supplies, monitored lobby and bathrooms.
- Counted the cash drawer and reconciled the daily transaction report.
Mortgage Document Specialist
US Bank Home Mortgage
08.2012 - 07.2013
- Reviewed and verified loan documentation for accuracy and compliance with regulatory standards.
- Identify and request missing information from loan officers.
- Scanned, filed and uploaded various documents within the desired time frame.
- Exceeded the daily completion of 80 loan files per day.
Youth Advocate
Freeport West
03.2011 - 07.2012
- Facilitated required classes for youth seeking independent housing.
- Recorded participation for funding and housing vouchers,
- Assisted program participants with resources and transportation.
Education
Banking And Finance Certificate -
Minneapolis Community And Technical College
Minneapolis, MN06-2009
High School Diploma -
Apple Valley High School
Apple Valley, MN 06-1998
Skills
- Customer relations
- Data entry
- Time management
- Multi-phone operation
- Appointment scheduling
- Cash handling
Timeline
Receptionist
Specialized Treatment Services
11.2023 - 05.2024
Delivery Driver
Door Dash
04.2022 - Current
Mortgage Document Specialist
US Bank Home Mortgage
08.2012 - 07.2013
Youth Advocate
Freeport West
03.2011 - 07.2012
Banking And Finance Certificate -
Minneapolis Community And Technical College
High School Diploma -
Apple Valley High School