Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ava Bolles

Mound

Summary

Extensive experience in customer service and restaurant operations. Born and raised in the restaurant industry and passionate about food and beverage.

Overview

8
8
years of professional experience

Work History

Server

Restaurant 301
Duluth
06.2024 - 05.2026
  • Provided excellent customer service and addressed guest needs promptly in a hotel restaurant setting.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Processed customer orders accurately using Micros POS for transactions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted guests with menu selections, providing detailed descriptions of each dish.
  • Informed customers of daily specials and signature menu items.
  • Taking and delivering room service orders
  • Banquet/event serving

Server

Olive Garden
Duluth
09.2023 - 01.2025
  • Waiting on tables and providing descriptions of menu items.
  • Took orders from customers accurately and in a timely manner.
  • Providing quick service and refills.
  • Upsold menu items to enhance guest dining experiences effectively.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Manager/Server

Dakota Junction
Mound
06.2018 - 08.2023
  • Front of house manager.
  • Making weekly schedules.
  • Recruiting/training new staff.
  • Greeting guests.
  • Taking food/beverage orders and providing descriptions of menu items/ daily specials.
  • Running food and handling payments and take out orders.
  • Kitchen Prep/ Dishwashing.
  • Catering.
  • Trained new servers on menu knowledge and service techniques.
  • Assisted in inventory management, ensuring adequate stock of supplies for operations.
  • Developed rapport with regular customers to encourage repeat business.

Education

Bachelor of Arts - Public History And Spanish Studies

University of Minnesota Duluth
Duluth, MN
05-2026

High school or equivalent -

Mound Westonka High School
Mound, MN
06-2022

Skills

  • Hotel/restaurant server
  • Customer service
  • Liquor, wine, and food service
  • Spanish language proficiency
  • Catering/ serving events and banquets
  • Server manager/ staff training

Languages

Spanish
Professional

Timeline

Server

Restaurant 301
06.2024 - 05.2026

Server

Olive Garden
09.2023 - 01.2025

Manager/Server

Dakota Junction
06.2018 - 08.2023

Bachelor of Arts - Public History And Spanish Studies

University of Minnesota Duluth

High school or equivalent -

Mound Westonka High School
Ava Bolles