Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ava Johnson

Ava Johnson

Alexandria

Summary

Dynamic and detail-oriented professional with a proven track record at Knutenelson, excelling in guest service and dining room organization. Adept at efficient time management and cleaning protocols, I consistently enhance customer satisfaction and loyalty through proactive engagement and meticulous attention to detail. Committed to maintaining high standards in fast-paced environments.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

4
4
years of professional experience

Work History

Dinning Attendant

Knutenelson
04.2024 - 03.2025
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Provided attentive service and proactively assessed guest needs.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Seasonal Cashier

Claires
11.2023 - 02.2024
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

Janitor

Little Learners Academy, LLC
05.2022 - 09.2022
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Moved furniture for cleaning and set up for special events.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Dishwasher/Busser

Corral Saloon & Eatery
02.2021 - 07.2021
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Trained new staff in bussing and cleaning procedures.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Increased machine efficiency by scraping and pre-washing dishes.

Education

High School Diploma -

Kalon Prep Academy
Alexandria, MN
06-2025

Skills

  • Efficient time management
  • Dining room organization
  • Table bussing
  • Flexibility in scheduling
  • Adaptive learning
  • Cleaning and sanitizing
  • Guest service
  • Table setting
  • Food running
  • Product restocking
  • Attention to detail
  • Clear communication

Languages

English
Full Professional

Timeline

Dinning Attendant

Knutenelson
04.2024 - 03.2025

Seasonal Cashier

Claires
11.2023 - 02.2024

Janitor

Little Learners Academy, LLC
05.2022 - 09.2022

Dishwasher/Busser

Corral Saloon & Eatery
02.2021 - 07.2021

High School Diploma -

Kalon Prep Academy

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Ava Johnson