Ava Kozlak

• Managed front desk operations at Bespoke Hair Artisans, including answering calls, booking appointments, and providing product recommendations to clients.
• Created a warm and professional atmosphere by preparing beverages, ensuring cleanliness, and handling transactions.
• Supported team with laundry and salon upkeep to maintain a seamless and welcoming experience for staff and guests

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Provided comprehensive care for three children, ages 6, 3, and 1, including meal preparation, transportation, and creating a nurturing environment.
• Fostered growth and development through engaging activities and ensuring their safety and well-being.
• Facilitated appointments and activities, contributing to the children's overall development and happiness.

• Cared for three energetic boys, ages 5, 9, and 10, creating a safe, structured, and fun environment for them.
• Managed daily routines, including meal preparation, school drop-offs, and transportation to activities.
• Assisted with homework, engaging in educational activities to support their learning and development.
• Organized and led creative playtime, sports activities, and outings to keep them active and entertained.
• Fostered positive behavior and conflict resolution skills while ensuring the boys' emotional well-being.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

• Managed seating and waitlists, ensuring timely food delivery at Copperfield Restaurant.
• Provided exceptional customer service by creating a welcoming environment for guests.
• Thrived in a fast-paced environment, demonstrating strong teamwork and communication skills.