Ava Mercer
Mankato
Summary
Dynamic and dedicated professional with experience as a Resident Assistant at Goodhue Living, excelling in resident support and relationship building. Proven ability to manage time effectively while ensuring health and safety compliance. Recognized for fostering a supportive environment and actively listening to residents' needs, enhancing overall satisfaction and well-being.
Skilled in fostering community and resolving conflicts in residential setting, looking to transition into new field. Demonstrated ability to communicate effectively and manage multiple responsibilities in dynamic environment. Seeking to leverage these transferable skills in new professional context.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Missy Sheldon
07.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Maintained a clean space for residents and maintained their hygiene by taking out garbage's, showering, toileting, and brushing their teeth.
Java Junction
Shelly Luhmann
10.2021 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned to create new menu items and food items.
Education
No Degree - Nursing
Minnesota State University, Mankato
Mankato, MN04-2028
High School Diploma -
Zumbrota Mazeppa High School
Zumbrota, MN05-2023
Skills
- Time management
- Team player
- Supportive
- Activity planning
- Relationship building
- Documentation and reporting
- Resident support
- Active listening
- Effective planning
- Health and safety compliance
- Policy reinforcement
- Emotional support
Timeline
Resident Assistant
Missy Sheldon
07.2024 - Current
Java Junction
Shelly Luhmann
10.2021 - 02.2023
No Degree - Nursing
Minnesota State University, Mankato
High School Diploma -
Zumbrota Mazeppa High School
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