Ayantu Berga
Eagan
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Committed to utilizing these qualities to propel team success and make valuable contributions to organizational growth.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Katar River Restaurant & Bakery
04.2022 - 02.2024
- Onboarded new employees with training and new hire documentation.
- Set targets for employees to drive company success and strengthen motivation.
- Recruited, interviewed and hired employees
- Maintained professional, organized, and safe environment for employees.
- Accomplished multiple tasks within established timeframes.
- Maintained schedules and monitored performance.
Gate Agent
Delta Air Lines
05.2023 - 08.2023
- Assisted customers with seat availability, gate announcements, and flight status to increase boarding efficiency.
- Sold, printed, and reissued available tickets to customers at check-in.
- Managed passenger check-in by verifying customers' travel documentation.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
Direct Support Professional
Pathways To Community
06.2021 - 01.2022
- Completed regular check-ins and progress report for each client.
- Assisted disabled clients to support independence and well-being.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Transported clients to medical and dental appointments to provide support.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Administered medication as directed by physician.
- Monitored clients' overall health and well-being and noted significant changes.
- Monitored progress and documented patient health status changes to keep care team updated.
Nutrition Aide
Fairview Hospital
08.2017 - 02.2018
- Participated in medical staff meetings and other committees related to nutrition care.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Detected disposition of spoiled food and other unusual conditions.
Cashier Team Lead
Walmart
07.2015 - 05.2016
- Communicated with customers and team members to solve problems.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Maintained stock to meet expected customer demand.
- Mentored new team members on sales software system operation.
Education
Bachelor of Science - Public Health Policy
St. Catherine University
Skills
- Communication
- Leadership
- Team building
- Dependable and responsible
- Computer skills
- Organization
Timeline
Gate Agent
Delta Air Lines
05.2023 - 08.2023
Assistant Manager
Katar River Restaurant & Bakery
04.2022 - 02.2024
Direct Support Professional
Pathways To Community
06.2021 - 01.2022
Nutrition Aide
Fairview Hospital
08.2017 - 02.2018
Cashier Team Lead
Walmart
07.2015 - 05.2016
Bachelor of Science - Public Health Policy
St. Catherine University
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