Aziza Ebrahim
Saint Paul
Overview
8
8
years of professional experience
Work History
HR Coordinator
Trays Home Helathcare
Minneapolis, MN
03.2023 - Current
- Managed the full employee lifecycle, including recruitment, onboarding, orientation, and offboarding.
- Ensured compliance with DHS regulations, licensing requirements, company policies, and industry standards.
- Developed, updated, and enforced company policies and procedures to maintain organizational compliance.
- Monitored compliance for employees and persons served, ensuring adherence to regulatory and organizational requirements.
- Investigated employee concerns, facilitated conflict resolution, and partnered with leadership on employee relations and disciplinary actions.
- Conducted employee performance evaluations, coaching, and development to improve performance and accountability.
- Coordinated staff scheduling, workforce planning, payroll records, attendance tracking, and PTO administration.
- Maintained confidential employee personnel files, HR documentation, and supported compliance audits.
- Led daily operations, supervised staff, assigned workloads, and provided guidance to ensure efficient service delivery.
- Developed client goals, training programs, and operational processes that enhanced service quality and client outcomes.
- Maintained accurate client documentation and records while ensuring compliance with organizational and regulatory standards.
- Led teams through organizational changes, facilitated regular staff meetings, and implemented process improvements to enhance operational efficiency.
Supervisor
Trays Home Healthcare
Minneapolis, MN
10.2022 - 03.2023
- Directed and supervised team of 15 employees in daily operations.
- Oversaw Employment Service and DSP Department operations.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
- Trained new employees on company policies, job duties, and performance expectations.
- Served as liaison between upper management and staff to enhance communication and address concerns.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Monitored Employment Service and DSP Department.
- Guided subordinates on job duties and responsibilities to ensure clarity and performance standards.
Employment Service Specialist
Trays Home Healthcare
Minneapolis, MN
07.2022 - 11.2022
- Identified benefits such as SSI and Medicaid, and determined how employment might impact eligibility.
- Conducted job searches or sought opportunities for vocational skill development on behalf of a job seeker.
- Scheduled and oversaw follow-up support to help the client maintain their employment.
- according to their needs and preferences.
- Participated in ongoing training sessions related to employment services delivery.
- Discussed a client's preferences for the disclosure of health status to prospective employers.
- Provided educational support to employers (with consent from the client) to ensure that their needs and rights are
- respected.
Sales Lead
Synergy Elite
Minneapolis, MN
12.2020 - 06.2022
- Reviewed customer data to identify potential new markets and target customers, enhancing sales strategies.
- Monitored competitor activities to inform pricing and product decisions, maintaining competitive edge.
- Assisted in developing promotional materials, improving brand visibility and customer engagement.
- Reviewed customer data to determine potential new markets and target customers.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Monitored competitor activities to stay ahead of the competition in terms of pricing, products.
- Utilized social media platforms to engage with customers and promote products.
- Assisted in developing promotional materials such as brochures, flyers.
Title IX Program Coordinator
Century College
White Bear Lake, MN
12.2018 - 12.2020
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
- Managed day-to-day program operations, ensuring compliance with policies and regulations while promoting awareness of Title IX initiatives.
- Coordinated stakeholder meetings to implement program initiatives effectively, facilitating collaboration and alignment with organizational goals.
- Monitored program budgets, expenditures, and resource utilization while making recommendations.
- organizational objectives.
- Organized special events related to the promotion or awareness of the program's mission or purpose.
- Planned and organized special events to promote the program's mission. related to the promotion or awareness of the program's mission or purpose.
Education
Bachelor of Science -
Bachelor of Science - Marketing
Metropolitan State University
Saint Paul, MN12.2021
Associate of Arts -
Century College
White Bear Lake, MN05.2019
Skills
- HR policies compliance
- Employee relations
- New employee orientations
- Microsoft Office and DocuSign
- Document control
- Microsoft Office
- Attention to detail
- Complex Problem-solving
- Customer relations
- Time management
- Teamwork and collaboration
- Maintains confidentiality
Timeline
HR Coordinator
Trays Home Helathcare
03.2023 - Current
Supervisor
Trays Home Healthcare
10.2022 - 03.2023
Employment Service Specialist
Trays Home Healthcare
07.2022 - 11.2022
Sales Lead
Synergy Elite
12.2020 - 06.2022
Title IX Program Coordinator
Century College
12.2018 - 12.2020
Bachelor of Science -
Bachelor of Science - Marketing
Metropolitan State University
Associate of Arts -
Century College