Bailey Giefer

Minneapolis

Summary

Motivated logistics and transportation professional with hands-on experience in fleet management, dispatching, DOT compliance, and customer service. Skilled in coordinating drivers, ensuring regulatory compliance, managing schedules, and optimizing operations to improve efficiency. Strong background in administrative support, communication, and problem-solving with proven ability to thrive in fast-paced logistics environments.

Overview

years of professional experience

2013

years of post-secondary education

Certification

Work History

Fleet Manager

Taylor Truck Line

Northfield

11.2024 - Current

Coordinated vehicle maintenance schedules to minimize downtime and enhance reliability.
Monitored driver performance and compliance with safety regulations.
Assisted in tracking fuel usage and expenses for cost management.
Communicated with upper management and drivers to build lasting relationships.
Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
Reviewed driver logs for accuracy and compliance with regulations.
Manage daily fleet operations, including scheduling, routing, and driver support.
Ensure compliance with DOT regulations, ELD, and safety protocols.
Communicate effectively with drivers to resolve issues, minimize downtime, and maintain customer satisfaction.
Monitor fleet performance using Samsara and TMW systems.

Administrative Assistant /Front Office Assistant

Hastings Family Dental Care

Hastings

09.2023 - 11.2024

Coordinated patient appointments and maintained scheduling using dental management software.
Managed patient records and ensured compliance with privacy regulations.
Assisted in preparing treatment rooms and sterilizing dental instruments.
Communicated with patients regarding insurance verification and payment options.
Organized office supplies and maintained inventory for dental procedures.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.

Assistant Manager / Lab Technician

Hastings Creamery

Hastings

08.2021 - 08.2023

Assisted in managing daily operations and staff scheduling.
Coordinated team meetings to discuss project updates and priorities.
Executed inventory management processes to ensure stock availability.
Oversaw ordering, inventory, and receiving to ensure continuous operations.
Handled shipping documentation, quality control testing, and production support.
Developed problem-solving skills in a fast-paced manufacturing and distribution setting.
Assisting drivers with washouts and sanitizing trailers.
Certified in MN and WI to draw milk samples.
Maintained communication with vendors to streamline supply chain processes.

Education

Mahtomedi High School

Mahtomedi, MN

Skills

Fleet Management & Dispatching: Routing, scheduling, driver support, ELD systems
Transportation Compliance: DOT regulations, safety protocols, quality assurance
Software & Tools: Samsara, TMW, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), QuickBooks
Administrative Support: Data entry, record management, bookkeeping, scheduling

Customer & Driver Relations: Communication, conflict resolution, problem management
Operational Support: Order entry, inventory management, documentation review