Bailey Rejsa
Chisago City
Summary
Versatile sales experience with specialty in detail-oriented lab space with strong skills in quality control, laboratory safety protocols, and workflow coordination, committed to maintaining accurate test results and enhancing lab efficiency through developed standard operating procedures.
Overview
6
6
years of professional experience
Work History
Lab Technician
PhytoLabMN Cannabis Testing
Chisago City, MN
08.2023 - Current
- Conducted analytical testing of cannabis samples to ensure compliance with state regulations.
- Operated and maintained laboratory equipment, ensuring accuracy and reliability of results.
- Implemented quality control measures, reducing discrepancies in test outcomes significantly.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Developed standard operating procedures for testing protocols to enhance lab efficiency.
- Optimized standard operating procedures based on regulatory guidelines.
- Collaborated with team members to troubleshoot technical issues and optimize workflows.
- Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality.
- Trained new staff on laboratory techniques, safety protocols, and equipment usage.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Assisted in maintaining inventory of lab supplies, ensuring uninterrupted testing operations.
- Managed inventory items by monitoring stock levels and reordering supplies. and reordered before supplies diminished.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained documentation on tests performed in the lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Recorded details of collected specimens, including initials, dates, and times. by initialing, dating, and noting times of collection.
Merchandise Stocker
Keurig Dr Pepper, Inc.
Saint Paul, MN
07.2023 - 08.2023
- Stocked shelves efficiently, ensuring product availability and organization.
- Operated warehouse equipment to move products safely and accurately.
- Assisted in inventory management by conducting regular stock counts.
- Collaborated with team members to optimize restocking processes.
- Received incoming shipments, verifying accuracy against purchase orders.
- Communicated effectively with supervisors regarding supply needs and issues.
- Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
Sales Associate
Central City Surplus
Maplewood, MN
08.2022 - 06.2023
- Guided customers in product selection and addressed inquiries, enhancing overall shopping experience.
- Ensured cleanliness and organization of sales floor, fostering a welcoming environment for customers.
- Coordinated with team members on promotional events, increasing customer engagement and contributing to sales growth.
- Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
- Maintained accurate inventory records, ensuring timely restocking and organization of merchandise displays.
- Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
- Maintained accurate inventory records, ensuring timely restocking and organization of merchandise displays.
- Collaborated with team members to execute promotional events, driving customer engagement and sales growth.
Customer Service Representative
Dominos's Pizza
Saint Paul, MN
11.2020 - 06.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Sought ways to improve processes and services provided.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
Saint Paul Central Senior High School
Saint Paul, MNNo Degree - Business Education
Saint Paul College
Saint Paul, MNNo Degree - Chemistry
Century College
White Bear Lake, MNSkills
- Laboratory techniques
- Sample preparation
- Laboratory testing
- Chemical handling
- Quality control
- Safety protocols
- Instrument Calibration
- Laboratory documentation
- Data analysis
- Data management
- Specimen handling
- Team collaboration
- Attention to detail
- Documentation
- Customer service
Timeline
Lab Technician
PhytoLabMN Cannabis Testing
08.2023 - Current
Merchandise Stocker
Keurig Dr Pepper, Inc.
07.2023 - 08.2023
Sales Associate
Central City Surplus
08.2022 - 06.2023
Customer Service Representative
Dominos's Pizza
11.2020 - 06.2021
High School Diploma -
Saint Paul Central Senior High School
No Degree - Business Education
Saint Paul College
No Degree - Chemistry
Century College