Barbara Bluem
Jackson
Summary
Results-driven leader with extensive experience in managing teams and fostering a positive workplace culture. Adept in conflict resolution and effective communication, committed to enhancing operational workflows and employee development.
Overview
16
16
years of professional experience
Work History
Supervisor of Ancillary Services
Good Samaritan Society
Jackson
01.2023 - Current
- Organized staff meetings to discuss updates, policies, and team objectives.
- Conducted performance evaluations to support employee development efforts.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised housekeeping and laundry teams of employees in daily operations.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Developed and implemented operational procedures to ensure efficiency and accuracy of workflows.
Lead Social Services Coordinator
Good Samaritan Society
Jackson
11.2017 - Current
- Advocated for clients' rights and needs within the social services framework.
- Conducted assessments to identify client needs and develop person-centered plans of care.
- Presented residents with information, referrals and assistance accessing resources such as food, housing and transportation.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Promoted integration of behavioral health care and long-term services to enhance continuity of care for residents.
- Participated in interdisciplinary team meetings to discuss best practices for residents' care plans.
Director of Human Resources
Good Samaritan Society
Jackson
11.2010 - 11.2017
- Managed employee relations issues, fostering a positive workplace culture and addressing concerns proactively.
- Oversaw compliance with labor laws and organizational policies.
- Facilitated performance management processes for all staff members.
- Advised managers on disciplinary actions, ensuring fair treatment and adherence to company policies.
- Investigated incidents of workplace harassment or discrimination complaints.
- Monitored changes in federal, state, and local employment laws, ensuring organizational compliance and mitigating legal risks.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
Education
High School Diploma -
Jackson High School
Jackson, MN05-1984
Some College (No Degree) - General Studies
University of St. Thomas
Saint Paul, MNSkills
- Service delivery planning
- Operational procedures
- Policy compliance
- Staff management
- Employee training
- Performance evaluation
- Conflict resolution
- Interdisciplinary collaboration
- Analytical thinking
- Problem solving
- Attention to detail
- Multitasking
- Adaptability and flexibility
- Team leadership
- Effective communication
- Verbal and written communication
- Teamwork and collaboration
- Active listening
- Staff development
- Active listening
Timeline
Supervisor of Ancillary Services
Good Samaritan Society
01.2023 - Current
Lead Social Services Coordinator
Good Samaritan Society
11.2017 - Current
Director of Human Resources
Good Samaritan Society
11.2010 - 11.2017
High School Diploma -
Jackson High School
Some College (No Degree) - General Studies
University of St. Thomas