Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Beaudouin Wa Kajangu

Minneapolis

Summary

Dedicated and reliable Security Officer seeking a position that allows the use of strong observational, communication, and safety enforcement skills. Brings diverse experience across customer service, hospitality, sales, janitorial services, and translation, contributing to a well-rounded and adaptable security professional.

Experienced in maintaining safety and security for facilities and grounds through roving patrols, access control, and incident monitoring. Demonstrates the ability to remain calm and exercise sound judgment in high-pressure situations and during interactions with difficult individuals.

Detail-oriented with excellent situational awareness and memory of people, events, and environments. Skilled in incident reporting, emergency response, crisis intervention, and conflict de-escalation, while consistently maintaining accurate logs and documentation.

Possesses strong physical capabilities, including prolonged standing, walking, and handling luggage during prior hotel and bellperson roles. Known for professionalism, integrity, teamwork, and consistency. A fast learner who readily accepts training, works well independently or as part of a team, and maintains a positive attitude.

Fluent in four languages, enabling effective communication with diverse populations. Trustworthy and committed to upholding safety standards, company policies, and respectful interactions with supervisors, coworkers, and the public.

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Security Officer

Securitas Security Services USA/ Midtown Global Ma
Minneapolis
07.2019 - Current
  • Monitored premises to ensure safety and security for all individuals present.
  • Conducted regular patrols, identifying potential hazards or suspicious activities.
  • Responded promptly to alarms and incidents, ensuring proper protocol was followed.
  • Assisted in training new security personnel on procedures and protocols.
  • Prepared detailed reports on incidents and daily activities for management review.
  • Collaborated with local law enforcement during emergencies and investigations.
  • Implemented access control measures to restrict unauthorized entry effectively.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.

Bell Person

Crowne Plaza Northstar Hotel
Minneapolis
02.1993 - 01.2015
  • Greet all guests upon arrival
  • Promote all hotel functions and facilities
  • Hail taxi cabs and answer inquiries
  • Contact: Arron Wicks; Phone: 612-436-9336 or 612-338-6194; Email: arronwicks@cpminneapolis.com

Bell Attendant

Grand Hotel
Minneapolis
11.2004 - 12.2014
  • Approaching the guests needing assistance in a proactive manner
  • Delivering luggage to the guest rooms
  • Arranging car and shuttle transportation
  • Opening doors and directing guests
  • Bringing luggage to storage
  • Paying attention to front desk and front entrance area
  • General Manager: Brandon Naylor; Contact: 612-288-8888; Email: brandon.naylor@kimptonhotels.com

Bellman

Millennium Hotel
MN
  • Help with luggage and place them in guest's rooms
  • Answering guest's questions
  • Handle luggage from guest arrival to their assigned room
  • Anticipate guest's needs
  • Respond accurately to guest's inquiries
  • General Manager: Deepak Subbaiah; Contact: 612-332-6000; Email: deepaksubbaiah@millenniumhotels.com; Website: www.millenniumhotels.com

Education

High school diploma -

College Alfajiri
Bukavu, Dem. Congo Rep.

Associate Degree - Marketing

National University of Congo Rep.
Dem.

Skills

  • Incident response
  • Strong verbal and written communication skills
  • Radio and dispatch communication
  • Customer service and public interaction
  • Ability to remain calm under pressure
  • Attention to detail and observation skills
  • Professionalism, integrity, and confidentiality
  • Reliability, punctuality, and strong work ethic
  • Ability to work independently and as part of a team
  • Physical stamina and readiness for extended standing or walking
  • First Aid / CPR certified (if applicable)
  • Team building
  • Employee training
  • Conflict resolution
  • Time management
  • Effective communication

Languages

French
Native/ Bilingual
English
Native/ Bilingual
Swahili
Native/ Bilingual

Certification

  • CPR FIRST AID

Timeline

Security Officer

Securitas Security Services USA/ Midtown Global Ma
07.2019 - Current

Bell Attendant

Grand Hotel
11.2004 - 12.2014

Bell Person

Crowne Plaza Northstar Hotel
02.1993 - 01.2015

Bellman

Millennium Hotel

High school diploma -

College Alfajiri

Associate Degree - Marketing

National University of Congo Rep.
Beaudouin Wa Kajangu