Bella Schneider
Cloquet
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Carmens
09.2022 - Current
- Provided exceptional customer service, ensuring satisfaction and repeat business
- Managed food and beverage orders efficiently using point-of-sale systems
- Trained new staff on menus, service standards, and operational procedures
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Developed relationships with regular customers, fostering a welcoming atmosphere for guests
- Served food and beverages promptly with focused attention to customer needs
Administrative Assistant
Peak Roofing
09.2022 - 12.2024
- Assisted with answering the phones, entering customer leads, and depositing checks
- Data entry into Quickbooks
- Ran errands for the Crews and the Salesmen
Customer Service Representative
Fleet Farm
06.2021 - 08.2022
- Assisted in helping close the tills at the end of the night
- Assisted customers with inquiries and resolved issues promptly
- Provided accurate information on products and services to enhance customer experience
- Collaborated with team members to address complex customer concerns effectively
- Maintained a positive attitude while handling high-volume calls and inquiries
- Responded to customer requests for products, services, and company information
Education
South Ridge
Culver, MNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
Timeline
Server
Carmens
09.2022 - Current
Administrative Assistant
Peak Roofing
09.2022 - 12.2024
Customer Service Representative
Fleet Farm
06.2021 - 08.2022
South Ridge
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