Ben McDonald
Applied Social Science
Lino Lakes
Summary
Professional with experience in residence life and student support, ready to excel in supporting academic and personal development. Skilled in conflict resolution, mentorship, and fostering inclusive communities. Strong focus on collaboration, ensuring reliable support and adaptability to changing needs. Known for excellent communication, leadership, and organizational skills, making significant impact in student engagement and well-being.
Overview
1
1
Certification
Work History
Host
Misono Japanese Steak House & Sushi Bar
06.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Resident Advisor
UW Stout
04.2025 - Current
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Promoted positive relations between residents and staff.
- Supported personal needs of residents dealing with diverse conditions.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Developed, implemented and monitored residential policies and procedures.
- Provided crisis management and intervention during emergency situations.
- Responded to student inquiries and concerns, offering support and guidance.
- Collaborated with residential team to maximize effective and efficient operations.
Education
Bachelor of Science - Sociology And Anthropology
University of Wisconsin Stout
Menomonie, WI 05.2001 -
Skills
Team collaboration
Customer service
Telephone reception
Meal preparation
Behavior monitoring
Activity planning
Motivational skills
Crisis management
Multicultural competence
Safety practices
Certification
Institutional Review board
Timeline
Institutional Review board
08-2025
Host
Misono Japanese Steak House & Sushi Bar
06.2025 - Current
Resident Advisor
UW Stout
04.2025 - Current
Bachelor of Science - Sociology And Anthropology
University of Wisconsin Stout
05.2001 -
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