Benjamin Nelson

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Worked with cross-functional teams to achieve goals.
• Maintained updated knowledge through continuing education and advanced training.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Completed routine maintenance and repair.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

• I maintain the security and saftey of the public, staff and offenders on a daily basis. I am a respected and dedicated employee to the Department of Corrections.

• Supervised inmate activities and ensured compliance with facility rules.
• Conducted regular security checks to maintain a safe environment.
• Managed inmate behavior through effective communication and conflict resolution.
• Maintained accurate records of inmate interactions and incidents.
• Collaborated with staff to develop and implement safety protocols.
• Assisted in the intake process for new inmates and orientation procedures.
• Responded to emergencies, providing immediate support and coordination.
• Trained new officers on facility policies and procedures for effective operations.
• Responded quickly and appropriately to emergency situations that may arise within the facility.
• Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
• Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
• Attended regular trainings and maintained appropriate certifications.
• Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
• Maintained daily logs of shift activity.
• Informed inmates and visitors of rules, safety and security procedures and responsibilities.
• Conducted cell and illegal substance checks.
• Maintained correct physical head count for inmates.
• Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
• Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
• Transported inmates to scheduled court appearances, medical appointments and authorized activities.
• Implemented defensive tactics and physical restraints to maintain safety and security of facility.
• Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.