Ben Schwab
Minnesota City
Summary
Customer-focused Sales Associate with expertise in problem resolution and team collaboration. Delivers exceptional service through strong interpersonal communication and strategic planning. Engages customers effectively, ensuring high satisfaction and operational efficiency. Committed to maximizing sales and fostering lasting customer relationships while supporting team goals.
Overview
3
3
years of professional experience
Work History
Aisles Online
Hyvee
Minneapolis
01.2023 - Current
- Collaborated with team members to achieve project objectives and meet deadlines.
- Resolved customer issues promptly, promoting high satisfaction through knowledgeable service.
- Identified customer needs efficiently, enhancing overall service quality.
- Used strong interpersonal skills to engage customers and foster positive interactions.
- Worked successfully with diverse coworkers to accomplish common goals related to products and services.
- Executed daily responsibilities accurately and efficiently to ensure seamless operations.
Landscaping Worker
Grove Nursery
Minneapolis
06.2024 - 08.2024
- Maintained garden beds by weeding, mulching, and fertilizing to promote healthy plant growth.
- Assisted in planting trees, shrubs, and flowers according to design plans for optimal landscape design.
- Conducted inspections to identify pest issues and plant diseases.
- Followed safety protocols while performing on-site tasks with tools.
- Trimmed around trees and bushes to enhance landscape aesthetics.
- Repaired broken sprinkler heads and adjusted water flow settings.
- Executed regular maintenance tasks, including leaf raking and hedge trimming, to enhance overall landscape appearance.
- Communicated with customers to understand their landscaping service requirements.
Drive-Thru Cashier
Taco Bell
Minnesota City
10.2023 - 02.2024
- Processed customer orders efficiently at drive-thru window, ensuring quick service.
- Guided customers in menu selections and accommodated special requests, boosting overall satisfaction.
- Resolved customer inquiries and complaints swiftly, promoting positive experiences.
- Maintained food safety guidelines during preparation and serving of items.
- Organized and stocked drive-thru station to efficiently meet peak customer demand.
- Handled shifts on nights, weekends, and holidays while maintaining a calm demeanor.
Education
Business Management - Business
Minnesota State University, Mankato
Mankato, MN05-2029
Skills
- Project management
- Retail merchandising
- Inventory management
- Customer engagement
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Conflict resolution
- Interpersonal communication
Timeline
Landscaping Worker
Grove Nursery
06.2024 - 08.2024
Drive-Thru Cashier
Taco Bell
10.2023 - 02.2024
Aisles Online
Hyvee
01.2023 - Current
Business Management - Business
Minnesota State University, Mankato