Benjamin Goede
Brooklyn Center
Summary
Dynamic Operations Manager with a proven track record at Glass Doctor of Plymouth, excelling in financial management and employee engagement. Achieved a 50% increase in gross annual income at KJ Sportsmart through strategic sales initiatives. Strong problem-solving skills and a results-oriented mindset drive success in business operations and development.
Overview
25
25
years of professional experience
Work History
Operations Manager
Glass Doctor of Plymouth
Plymouth
05.2016 - Current
- Lead a team of technicians to help them obtain company projections and goals.
- Establish good rapport with vendors and suppliers.
- Review financial reports and investigate variances with accounting staff to keep records accurate.
- Work to resolve all concerns and complaints customers may have.
Key Holder/Manager
Eden Prairie Liquor Store #1
Eden Prairie
08.2021 - 11.2024
- Customer Service Representative.
- Responsible for opening and closing the store.
Owner/General Manager
KJ Sportsmart (7th Avenue Bowl)
Granite Falls
07.2014 - 04.2016
- Plan and execute cost effective business goals in a tough small-town environment.
- Complete daily banking, accounting, and bookkeeping to ensure efficient and proper financial management.
- Develop a menu and cost analysis, including catering and corporate parties.
- Used effective sales and marketing tools to raise gross annual income by 50% in the first year.
Manager and Pro Shop Operator
Texa Tonka Lanes/All Ten Pro Shop
Saint Louis Park
04.2011 - 06.2014
- Resource for all daily operations of food, liquor, and bowling center business.
- Played a key role in merchandising several products to obtain sales goals.
- Built and maintained relationships with 1500 weekly league bowlers.
- Partnered and Operated All Ten Pro Shop
Shift Manager (2002-2007)/General Manager (2007-2011)
Granite Bowl/Granite Bowl South
Saint Cloud
09.2000 - 04.2011
- Responsible for all day-to-day operations of food, liquor, and bowling center business at two locations.
- Train, coach, and support 30 direct reports to ensure overall business goals are exceeded.
- Conducted and participated in monthly sales and marketing strategic meetings.
- Worked with owner and delivered the biggest participation and most successful Minnesota Women's State Tournament in 2010.
Education
Economics
Saint Cloud State University
Saint Cloud, MNSkills
- Financial management and budgeting
- Sales expertise
- Results-driven approach
- Employee relations and engagement
- Business operations and development
- Cost reduction strategies
- Strong work ethic
- Interpersonal communication
- Problem-solving skills
- Microsoft Office proficiency
Timeline
Key Holder/Manager
Eden Prairie Liquor Store #1
08.2021 - 11.2024
Operations Manager
Glass Doctor of Plymouth
05.2016 - Current
Owner/General Manager
KJ Sportsmart (7th Avenue Bowl)
07.2014 - 04.2016
Manager and Pro Shop Operator
Texa Tonka Lanes/All Ten Pro Shop
04.2011 - 06.2014
Shift Manager (2002-2007)/General Manager (2007-2011)
Granite Bowl/Granite Bowl South
09.2000 - 04.2011
Economics
Saint Cloud State University
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