Benjamin Rillo

• Provided attentive customer service by promptly addressing inquiries or concerns related to investments or account details.
• Improved client satisfaction by providing personalized financial advice and recommendations.
• Served as a liaison between clients and other departments such as operations, trading desk personnel, and compliance officers.
• Assisted in portfolio management for optimal investment performance and risk mitigation.
• Developed strong relationships with clients, fostering trust and open communication in managing their financial needs.
• Managed client expectations effectively, setting realistic goals based on individual circumstances and market conditions.
• Supported clients through major life events by adjusting their financial plans accordingly, ensuring long-term stability and success.
• Supported organizational account management duties under direct supervision.

• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Worked in the store and online for the stores website. Did sales and built relationships with others to help grow the business

Made pizza, Customer service, Delivered Pizza

Work on the frontline serving food and customers.