Besan Rashadi
Minneapolis
Summary
Detail-oriented banking professional skilled in cash handling, account management, and fraud prevention. Committed to enhancing customer satisfaction through effective relationship building and problem-solving.
Overview
4
4
years of professional experience
Work History
Universal Banker
Premier Bank
Minneapolis, MN
10.2024 - 10.2025
- Monitored account activity for potential fraud or discrepancies, safeguarding client assets.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Executed wire transfers, stop payments and account transfers.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Senior Client Specialist
Bridgewater Bank
Minneapolis, MN
03.2023 - 09.2024
- Managed client inquiries, providing expert guidance on banking products and services.
- Trained junior staff on best practices for client interaction and problem resolution techniques.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
Teller
Wells Fargo
Minneapolis, MN
11.2021 - 02.2023
- Educated customers on bank products, contributing to increased awareness and usage.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Implemented streamlined processes for transaction handling, reducing wait times for customers.
- Monitored and verified suspicious activity on customer accounts.
Education
Finance Degree - Banking And Finance
Augsburg University
Minneapolis, MN05.2027
Skills
- Branch operations
- Cash handling proficiency
- Electronic funds transfer
- Customer needs assessment
- Team collaboration
- Relationship building
Languages
Arabic
Professional Working
Spanish
Elementary
Timeline
Universal Banker
Premier Bank
10.2024 - 10.2025
Senior Client Specialist
Bridgewater Bank
03.2023 - 09.2024
Teller
Wells Fargo
11.2021 - 02.2023
Finance Degree - Banking And Finance
Augsburg University