Bess Rybold
Saint Paul
Summary
I have over 25 of years of retail and customer service experience. I much enjoy working with the public. Punctual and reliable key holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with several years of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty.
Overview
6
6
years of professional experience
Work History
Keyholder Manager/Cashier/Merchandise Stocker
Merwin Liquors
Roseville
02.2025 - Current
- Managed daily store operations and ensured compliance with liquor laws.
- Supervised staff schedules and delegated tasks effectively.
- Trained new employees on customer service and product knowledge.
- Assisted customers with product selections and provided recommendations.
- Handled cash register operations and processed transactions efficiently.
- Resolved customer inquiries and complaints in a timely manner.
- Maintained cleanliness of the store premises including dusting shelves, mopping floors and organizing displays.
- Performed opening and closing duties such as counting money, checking registers for accuracy, setting alarms and locking doors.
- Provided excellent customer service by responding promptly to inquiries or requests.
- Check in orders.
- Stock shelves with product when received, or when necessary.
Cashier/Fryer/Back Table/Drive-Thru Cashier
Arby's
Roseville
06.2024 - 12.2025
- Processed customer orders efficiently using point-of-sale systems.
- Managed cash drawer and balanced transactions at end of shifts.
- Provided exceptional customer service by addressing inquiries and concerns.
- Fried foods such as fries, chicken, mozzarella sticks, potato cakes, etc.
- I worked at the back table, which included preparing and packaging sandwiches and wraps.
- I worked at the drive-thru, which included taking orders, serving drinks, and food. stocking condiments, napkins, cups,ect.
Puller
O'Reilly Auto Parts DC
Brooklyn Park
08.2023 - 11.2023
- Pullled auto parts all day.
- Would get a picking ticket, read it into my headset and then to where that part was located and pull it.
Cashier
MGM Wine and Spirits
Roseville
03.2023 - 06.2023
- Greeting and helping customers.
- Facing and restocking shelves.
- Stocking cooler when needed with beer and wine.
Cashier
Cub Foods Liquor
Roseville
08.2019 - 03.2023
- Greeting customers.
- Helping them with any questions on products.
- Taking customer orders.
- Restocking and facing shelves.
- Putting away products on delivery days.
- Restocking cooler with beer and wine when needed.
Education
High school or equivalent -
Como Park Senior High
St. Paul06.2001
Skills
- Liquor Store knowledge
- Staff supervision
- Store management
- Cash handling
- Customer assistance
- Effective communication
- Store operations
- Employee oversight
- Front end operations
- Customer service
- Cash handling accuracy
- Drawer counting
- POS terminal operation
- Manage employees
Timeline
Keyholder Manager/Cashier/Merchandise Stocker
Merwin Liquors
02.2025 - Current
Cashier/Fryer/Back Table/Drive-Thru Cashier
Arby's
06.2024 - 12.2025
Puller
O'Reilly Auto Parts DC
08.2023 - 11.2023
Cashier
MGM Wine and Spirits
03.2023 - 06.2023
Cashier
Cub Foods Liquor
08.2019 - 03.2023
High school or equivalent -
Como Park Senior High
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