Beth Zimmerman
Hollandale
Summary
Detail-focused optician known for productivity and efficiency in task completion. Possess strong skills in lens fitting, frame adjustment, and customer service, ensuring optimal vision care solutions for each client. Excel in communication, problem-solving, and time management to enhance patient satisfaction and streamline operations.
Overview
13
13
years of professional experience
Work History
Optician
Shopko Optical
Albert Lea
2024.06 - Current
- Assisted customers in selecting appropriate eyewear based on their needs.
- Conducted vision tests and analyzed results to recommend lens options.
- Maintained inventory of eyeglasses and contact lenses for optimal selection.
- Educated clients on proper eyewear care and maintenance procedures.
- Collaborated with optometrists to ensure accurate prescriptions and fittings.
- Provided exceptional customer service to address inquiries and concerns promptly.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Patient Care Assistant/Desk Operations Specialist
Mayo Clinic Health System
Owatonna
2013.06 - 2023.05
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records systems.
- Scheduled appointments, oversaw check-ins and resolved patient concerns in high-volume practice.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Maintained cleanliness and organization of patient rooms and common areas.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Education
Diploma - Medical Coding Specialist
Rochester Community And Technical College
Rochester, MN2025-05
Skills
- Eyewear selection
- Prescription fitting
- Electronic health records
- Patient record keeping
- Inventory control
- Claim processing
- Appointment scheduling
- Customer management
- Time management
- Multitasking capacity
Timeline
Optician
Shopko Optical
2024.06 - Current
Patient Care Assistant/Desk Operations Specialist
Mayo Clinic Health System
2013.06 - 2023.05
Diploma - Medical Coding Specialist
Rochester Community And Technical College