Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Hoppe

Cottage Grove

Summary

Dynamic professional with a strong background in customer service and workplace safety, honed at Renewal By Anderson. Proven ability to lead teams and enhance operational efficiency while maintaining high standards. Skilled in time management and adept at utilizing technology to streamline processes, ensuring accuracy and fostering a positive work environment.

Overview

18
18
years of professional experience

Work History

Value Stream Associate

Renewal By Anderson
08.2023 - Current

-Safety Advocate as well as Training Advocate.

-Currently in Team Lead Development Program.

-

  • Operated various types of machinery efficiently while adhering to all safety protocols at all times during shifts worked alongside other employees working together towards shared objectives.
  • Utilized hand tools and machinery to safely complete assembly processes.
  • Assembled products to meet production requirements and daily established quotas.

Assistant Manager

Arbys
05.2019 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Oversaw daily operations to maintain store cleanliness and organization.

Shift Manager

Arbys
07.2014 - 05.2019
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.

Team Member

Arbys
09.2007 - 07.2014
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

Education

Park Senior High School
Cottage Grove, MN
06-2009

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety

Timeline

Value Stream Associate

Renewal By Anderson
08.2023 - Current

Assistant Manager

Arbys
05.2019 - 07.2023

Shift Manager

Arbys
07.2014 - 05.2019

Team Member

Arbys
09.2007 - 07.2014

Park Senior High School
Bethany Hoppe