Overview
Work History
Education
Skills
Timeline
Generic

BEVERLY HANSON

Minneapolis

Overview

14
14
years of professional experience

Work History

Guest Services/Housekeeping

ASM Global (Target Center/US Bank Stadium)
09.2022 - 02.2024
  • Greeted guest escorted them to seats
  • Demonstrated flexibility in shift scheduling, often working nights or weekends to accommodate staffing needs or special events within the restaurant setting.
  • Scanning tickets wirelessly
  • Mobility transport
  • Escorted guest to their seats
  • Cleaned arena and Locker rooms during events
  • Knowledge of ecofriendly cleaning products and proto calls.

Receptionist

Dave's Carpentry and Demo
09.2016 - 03.2020
  • Answered incoming calls
  • Data entry
  • Greeted visitors
  • Taking and ensuring messages are passed to appropriate staff member
  • Managed meeting room availability.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Customer Service Representative

SatCom Marketing
09.2009 - 03.2017
  • Answered inbound and outbound calls to existing customers upgraded phone service and to upgrade current services
  • Data entry
  • Quality assurance.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High school diploma -

Champlin Park Senior High School
Champlin, MN
01.2000

Skills

  • Time management skills organizational skills
  • Quality assurance control
  • Ability to work with diverse populations
  • Microsoft Suite
  • Guest Services
  • Upselling
  • Drywall
  • Cold Calling
  • Janitorial experience
  • Custodial experience

Timeline

Guest Services/Housekeeping

ASM Global (Target Center/US Bank Stadium)
09.2022 - 02.2024

Receptionist

Dave's Carpentry and Demo
09.2016 - 03.2020

Customer Service Representative

SatCom Marketing
09.2009 - 03.2017

High school diploma -

Champlin Park Senior High School

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BEVERLY HANSON