Bhavna A. Trivedi
Bloomington
Summary
Dynamic Senior Risk Manager with extensive experience at Bremer Bank, excelling in Third Party Risk Management and regulatory compliance. Proven track record in implementing effective risk mitigation strategies and fostering cross-functional collaboration. Adept at conducting comprehensive risk assessments and enhancing vendor management processes, ensuring organizational resilience and operational excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Risk Manager
Bremer Bank
Lake Elmo
10.2017 - Current
- Third Party Risk Management
- Implementation and management of the Third-Party Risk Management program.
- Completed and eliminated MRA.
- Passed internal and external examinations with a Satisfactory rating for six years in a row.
- The risk analysis, assessment, due diligence, and contract review of more than 1400 third parties have been completed.
- Reporting Third Party Activities to Board, Directors, and Vice Presidents.
- Ensure that each third party maintains and redeems the findings.
- Collaborated with subject matter expert groups (Information Security, Business Continuity, Compliance, AML/BSA) and managed workload.
- Chair of the Third Party Risk Committee.
- Formulated and executed the TPRM Framework, Guidelines, Policy, and Charter.
- Quality control management of analyst assessment completion.
- Developed, implemented, and conducted internal training for the TPRM Framework, TPRM policy, and TPRM Guidelines across the entire enterprise.
- Establish workflows for various product and service categories to optimize the vendor management process.
- Managed users for each business unit and implemented, developed, and maintained the vendor management software Archer for all employees.
- Collaborate with business divisions to guarantee ongoing vendor assessments and hold them accountable for the timely completion of new vendor assessments.
- Review contracts and due diligence documents to provide a credible challenge to business unit responses.
- Work in conjunction with legal counsel to guarantee that contracts adhere to the specifications of the vendor management program.
- Collaborate and maintain information security, operational resilience, erm, internal and external audits.
- Manage exceptions to the vendor management program and ensure that they are resolved in a timely manner and in accordance with the established service level agreements.
- Prepare regular reports on status of vendor management program to be presented to the Board of Directors.
- Manage annual validation of vendor inventory.
- Execute responsibilities as the Business Continuity Plan Program Manager.
- Execute responsibilities as the bank’s policy management program manager.
- Efficient in Archer, ServiceNow, Xcel, Word, PowerPoint.
- Implemented scorecards within each risk tier.
- Developed risk management frameworks for identifying potential financial threats.
- Conducted comprehensive risk assessments to evaluate exposure and vulnerabilities.
- Collaborated with cross-functional teams to enhance risk mitigation strategies.
- Monitored regulatory compliance to ensure adherence to industry standards.
- Led training sessions to educate staff on risk awareness and policies.
- Analyzed market trends to inform strategic decision-making processes.
- Reviewed internal controls to strengthen operational effectiveness and security.
- Provided expert guidance on risk-related matters to senior management teams.
- Developed risk management strategies and policies to mitigate potential losses.
- Identified and assessed operational risks associated with business processes.
- Collaborated with other departments to identify opportunities for reducing operational risks.
- Created a system for tracking progress against goals set forth in the organization's enterprise risk management program.
- Conducted periodic audits of third-party vendors to evaluate their level of compliance with organizational policies.
- Developed training programs to educate employees on best practices related to risk management.
- Identified emerging trends in the industry that may affect the organization's risk profile.
- Coordinated with IT staff to ensure that security measures are adequate for protecting data assets.
- Advised senior management on appropriate actions needed when dealing with high-risk situations.
- Assisted in developing contingency plans to prepare for unexpected events.
- Reviewed contracts prior to signing, ensuring adherence to corporate policy guidelines related to risk management.
- Maintained an up-to-date understanding of industry regulations governing acceptable levels of risk exposure.
- Analyzed the effectiveness of existing controls and made recommendations for improvement.
- Provided guidance on risk assessment techniques, methods, and tools.
- Participated in meetings with executive leadership to provide updates on current risk management initiatives.
- Communicated regularly with stakeholders regarding changes in regulatory requirements affecting operations.
- Reviewed financial statements and identified areas of risk exposure.
- Monitored external factors that could potentially create new risks or exacerbate existing ones.
- Prepared reports summarizing key findings from various risk assessments conducted by the team.
- Implemented corrective action plans to address identified risks.
- Conducted regular reviews of internal control systems to ensure compliance with established standards.
- Conducted risk analyses to manage organizational risk profile, form reliable control systems and monitor legal issues.
- Reviewed risk management database reports for compliance and fraud prevention.
- Collaborated with law enforcement officials for physical security breaches, safety emergencies and fraud cases.
- Maintained risk identification programs to reduce potential losses from workers' compensation and general liability insurance issues.
- Designed programs and protocols to control company loss and minimize adverse financial impact.
- Constructed periodic surveys and inspections to comply with regulatory committees.
- Reported findings on risk exposures to senior executives and board of directors.
- Implemented loss control measures to protect workers and mitigate workplace hazards.
- Analyzed reporting strategies and data to create educational programs.
- Recommended state safety grants to prioritize use of available funds for identified risks.
- Managed vendor relationships for workers' compensation and property and casualty insurance policy programs.
- Identified hazardous materials in facilities, disposing of waste according to regulations.
- Participated in division safety and security meetings and joint safety task force meetings.
- Engaged stakeholders in risk identification and assessment processes to ensure comprehensive coverage.
- Developed business continuity and disaster recovery plans to minimize operational disruptions.
- Designed and executed risk mitigation plans, ensuring alignment with organizational objectives.
- Collaborated with external auditors and consultants on risk management audits and assessments.
- Coordinated with senior management to establish risk appetite and tolerance levels.
- Developed and implemented comprehensive risk management strategies to mitigate potential losses.
- Oversaw the creation and maintenance of a risk register to track and monitor risks across the organization.
- Managed insurance procurement, including policy selection and negotiation with underwriters.
- Conducted detailed risk assessments across various departments to identify vulnerabilities.
- Provided expert guidance on emerging risks and trends, positioning the organization to proactively address challenges.
- Managed claims and incidents, including investigation, documentation, and resolution processes.
- Established metrics and benchmarks for evaluating the effectiveness of risk management initiatives.
- Conducted regular reviews of risk management practices to identify areas for improvement.
- Led cross-functional teams in the development of risk management policies and procedures.
- Advised on the financial impact of risks and recommended strategies for financial protection.
- Implemented risk reporting mechanisms to provide senior leadership with timely risk exposure updates.
- Facilitated risk management training sessions for staff to enhance risk awareness and compliance.
- Utilized advanced risk management software tools for efficient tracking and analysis of risks.
- Analyzed complex data to forecast potential risks and provided actionable insights for risk avoidance.
- Monitored regulatory changes affecting risk management practices and ensured company compliance.
- Documented and reported on key risks and recommended mitigation strategies.
- Used Excel pivot tables, charts and reports to break down and analyze information.
- Conducted investigations and took appropriate actions to resolve concerns.
- Developed and documented risk management systems.
- Monitored risk assessments and assessed validity using industry-specific methods.
- Compiled and submitted regular reports to update senior management on operations and progress.
- Acquired risk-related data from external and internal resources.
- Conducted in-depth analyses on potential risks, impacts of new legislation or potential economic factors related to financial activities.
- Analyzed areas of potential risk to assets, earning capacity and organizational success.
- Performed statistical analyses to identify trends, variations, patterns and insights.
- Informed financial decisions by analyzing financial information to forecast business, industry and economic factors.
- Built disaster management and recovery plans for different types of financial emergencies.
- Illustrated financial, statistical and econometric data through technical reports and charts.
- Assessed products and processes to evaluate potential environmental and financial impacts and long-term profitability .
- Consulted industry publications and reviewed best practices to implement newest statistical models and techniques.
- Compared costs and benefits of different industry-specific securities to evaluate optimal choices.
RCSA (Risk and Control Assessment)
Bremer Bank
Lake Elmo
10.2021 - 10.2024
- Partake in enhancement of business line products as the Enterprise Risk subject matter expert.
- Identify, assess, and mitigate risks, ensuring operations align with strategic objectives for Human Resources, Marketing, DEI, Compliance Regulations & Government.
- Establish Controls: With an understanding of the organization's risks, controls and measures can be established to mitigate those risks effectively.
- Assess Controls: Once controls are in place, their effectiveness is assessed, and any weaknesses or gaps are identified for updating.
- Proactive Risk Management: RCSA allows Bremer Risk Manager to identify and address potential risks before they materialize.
- Improved Governance: By understanding and managing risks, business lines can improve their overall governance and compliance.
- Enhanced Decision-Making: RCSA provides valuable information for making informed decisions about risk management and resource allocation.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
Project Management/collaboration
Bremer Bank
Lake Elmo
10.2021 - 10.2023
- Collaborated business needs request (BNR) program: Determine what the business needs.
- Created RFI/RFP Process.
- Created a process to help identify possible vendors: Research and select suppliers.
- Created Complementary User Entity Controls (CUEC).
- Collaborated in implementing Findings Process.
- Collaborated in establishing DEI counsel.
- Collaborated with Operations leaders in implementing meaningful reporting.
- Collaborated with ERM reporting metrics.
- SOX Regulatory Framework Implementation.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Procurement/Risk Analyst
Bremer Bank
Lake Elmo
10.2017 - 10.2018
- Collaborated on the business needs request program: Determine what the business needs.
- Created RFI/RFP process.
- Created a process to help identify possible vendors: research and select suppliers.
- Negotiate: Discuss prices and terms with suppliers.
- Create a purchase order: Finalize the agreement with a purchase order.
- Receive and pay: Accept the items, and pay the supplier.
Risk Management Program Manager
Anchor Bank N.A.
Lake Elmo
08.2016 - 10.2017
- Implemented and managed Vendor Risk Management program, overseeing compliance and effectiveness.
- Conducted risk analysis, assessment, due diligence, and contract review for over 300 third parties.
- Developed workflows for various product and service types to enhance vendor management efficiency.
- Maintained vendor management software, managing user access across all business units.
- Ensured timely completion of vendor assessments through collaboration with business lines.
- Provided credible challenges to business unit responses by reviewing contracts and due diligence documents.
- Collaborated with legal counsel to ensure compliance of contracts with vendor management requirements.
- Prepared regular reports on vendor management program status for presentation to Board of Directors.
RCA Consultant
U.S. Bank
Minneapolis
06.2013 - 08.2016
- Implemented customized risk management programs for U.S. Bank’s third-party use.
- Managed over 16,000 Third Party Relationship program records and risk assessments.
- Identified and addressed gaps in risk assessments using Archer Platform.
- Collaborated with business lines and Risk Leaders to ensure compliance with regulations.
- Facilitated training sessions for stakeholders on key risk concepts and practices.
- Developed reporting mechanisms for Business As Usual and Key Risk Indicator reports.
- Coordinated with subject matter experts to resolve gaps identified with third parties.
- Fulfilled high-priority information requests for internal and external audits.
Business Operations Analyst
U.S. Bank
Minneapolis
05.2012 - 06.2013
- Developed communication tools to enhance awareness of project structures and policies.
- Formulated system proposals by analyzing existing procedures and recommending improvements.
- Acted as technical resource to define and communicate operational standards across teams.
- Reported end results to management, ensuring alignment with expectations.
Operations Manager
U.S. Bank
St. Paul
04.2009 - 05.2012
- Coordinated operations for 10-15 Account Processing Specialists in a high-volume business unit.
- Communicated with Relationship Managers to identify and develop new banking opportunities.
- Ensured quality service and operational support for all internal and external customers.
- Developed talent by crafting individual development plans aligned with employee career objectives.
AVP Retail Deposits
American Investors Bank & Mortgage
Eden Prairie
02.2003 - 04.2009
- Oversaw advertising, sales, and marketing programs with external vendors.
- Conducted market and government data analysis for rate setting on checking, money market, and COD accounts.
- Managed risk assessments to identify and mitigate potential issues.
- Supervised one teller/personal banker, ensuring adherence to operational standards.
- Achieved quarterly sales goals through targeted initiatives and strategies.
Education
Bachelor’s degree - business management
Globe College of Business
Minneapolis, MN06.1999
Skills
- Third Party Risk Management
- Procurement/Strategic alignment
- Enterprise Risk Management (ERM)
- Relationship Building
- Leadership and Team Building
- Communication and Interpersonal Skills
- Training
- Key Performance Indicators (KPI) Management
- Vendor Contract Management/Completion
- Program Implementation
- Presentation Skills
- Key Risk Indicators (KRI) Management
- Due Diligence/Audit Procurement
- Third-party risk management
- Risk analysis
- Vendor management
- Regulatory compliance
- Contract review
- Risk assessment
- Project management
- Data analysis
- Strategic planning
- Financial forecasting
- Effective communication
- Cross-functional collaboration
- Problem solving
- Training development
- Stakeholder engagement
- Internal controls
- Operational risk management
- Portfolio management
- Market risk management
- Incident response
- Business continuity planning
- Risk mitigation
- Information security
- Enterprise risk management
- Deficiency documentation
- Counterparty risk management
- Third-party risk assessments
- Root-cause analysis
- Risk mitigation strategies
- Incident response planning
- Cybersecurity risk management
- Risk appetite definition
Certification
Certified Third Party Risk Professional (CTPRP), The Santa Fe Group, Minneapolis, MN, 06/01/15
Timeline
RCSA (Risk and Control Assessment)
Bremer Bank
10.2021 - 10.2024
Project Management/collaboration
Bremer Bank
10.2021 - 10.2023
Senior Risk Manager
Bremer Bank
10.2017 - Current
Procurement/Risk Analyst
Bremer Bank
10.2017 - 10.2018
Risk Management Program Manager
Anchor Bank N.A.
08.2016 - 10.2017
RCA Consultant
U.S. Bank
06.2013 - 08.2016
Business Operations Analyst
U.S. Bank
05.2012 - 06.2013
Operations Manager
U.S. Bank
04.2009 - 05.2012
AVP Retail Deposits
American Investors Bank & Mortgage
02.2003 - 04.2009
Bachelor’s degree - business management
Globe College of Business