Bisharo Hirsi
Hopkins,MN
Summary
Focused Mental Health Practitioner skilled in delivering caring and compassionate support to address behavioral issues. Well-versed in leading both one-on-one and group counseling sessions to improve client well-being and coping skills development. Three-year history of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support. Bilingual Mental Health Practitioner with fluency in Somali.
Therapeutic professional with extensive experience addressing mental health challenges and facilitating client growth. Known for collaborative approach and dedication to achieving meaningful results. Reliable team player with strong skills in conflict resolution and adaptability, ensuring client-centric care.
Overview
18
18
years of professional experience
Work History
Therapist MSW, LGSW
Rs Eden
07.2021 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Tracked progress according to goals for interventions.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
Personal Care Assistant Manager
Nogob Home Health Care LLC
06.2016 - 07.2019
- Planning activities.
- Ensure full compliance with state procedures and policies.
- Organize and coordinate employees.
- Payroll.
- Initiate background.
- Informed clients of facility enrollment procedures policies and activities.
- Communicated with patients, ensuring that medical information was kept private.
Social Work Senior Practicum
Interfaith Outreach and Community Partners
01.2019 - 05.2019
- Engage community and respond to emergency needs.
- Work with school children.
- Set up homework help.
- Facilitate group discussions.
- Supervise volunteers.
- Food Shelf.
- Housing support.
- Caring for kids.
- School success.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Offered community resource guidance to clients to meet family needs for assistance.
- Attended over 20 hours of meetings, conferences and training courses to advance professional knowledge of social work.
Life Skills Coach
Better Futures Minnesota
01.2018 - 05.2018
- Community Research and Advocacy.
- Back up counseling.
- Present alternative community service for parolees.
- Facilitate group discussion.
- Set appointments with parole officers.
- Assess parolee’s needs.
- Make sure parolees don’t break curfew.
- Assess system design and evaluated polity.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Provided insight and ideas to promote client growth.
- Helped clients to identify challenges and set goals.
- Maintained detailed, confidential client files.
Office Assistant
Diversified Home Care LLC
06.2011 - 03.2016
- Managed caseload of 32 individuals with developmental disabilities, behavioral and mental health needs.
- Provided direct and indirect service to each client on an average of five to ten hours a month.
- Identified and used effective treatment strategies in meeting the needs of individuals.
- Developed treatment plans to promote independence and enhance their quality of life.
- Established & maintained positive relationships with coworkers, individuals served, families and agencies.
- Provided support to clients and their families through the treatment planning process.
- Designed Individualized Service Plans that outlined client objectives and case manager interventions and revised these objectives when necessary to meet client needs.
- Wrote daily progress notes and reviewed quarterly progress.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Administrative Support
La Maestra Family Clinic
07.2007 - 06.2011
- Utilized QuickBooks to maintain and update company financial bookkeeping.
- Performed data entry computer reports and various other paperwork-related clerical tasks.
- Provided front-desk support and other clerical assistance as required.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Organized patient files and streamlined operations to improve efficiency.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Education
B.S.W - Social Work
Metropolitan State University– College Of Community Studies And Public Affairs
Saint Paul Park, MN12.2022
Master of Arts - Master's of Social Work
University of Minnesota
Minneapolis, MN12-2023
Skills
- Microsoft Excel, QuickBooks, (any other software’s or hard skills)
- Administrative
- Strong communication skills
- Fluent in English and Somali
- Leadership
- Mental health
- Research
- Patient education and counseling
- Mentoring
- Wellness services
- Treatment Planning
- One-on-one sessions
- Multicultural competence
- CBT techniques
- Progress assessment
- Motivational interviewing
- Group therapy facilitation
- Building rapport
- One-on-one support
- Documentation requirements
- Psychoeducation
- Intervention planning
- Electronic charting
- DBT techniques
- Psychodynamic therapy
- Disorder diagnosis
- Diagnostic evaluation
- Social work
- Narrative Exposure Therapy
Personal Information
Title: Mental Health Practitioner
Education
St. Paul, MN
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Therapist MSW, LGSW
Rs Eden
07.2021 - Current
Social Work Senior Practicum
Interfaith Outreach and Community Partners
01.2019 - 05.2019
Life Skills Coach
Better Futures Minnesota
01.2018 - 05.2018
Personal Care Assistant Manager
Nogob Home Health Care LLC
06.2016 - 07.2019
Office Assistant
Diversified Home Care LLC
06.2011 - 03.2016
Administrative Support
La Maestra Family Clinic
07.2007 - 06.2011
B.S.W - Social Work
Metropolitan State University– College Of Community Studies And Public Affairs
Master of Arts - Master's of Social Work
University of Minnesota
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