Blake Lubecke

• Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
• Utilized effective problem-solving skills when facing challenges or emergencies within the caregiving environment.
• Check in patients and ring them up for their prescription following state guidelines and regulations

• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Motivated and trained employees to maximize team productivity.
• Managed internal operational standards and productivity targets.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Compiled training materials for new employees and tracked skill development.
• Tracked company equipment, tools and technology to manage inventory.
• Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Kept high average of performance evaluations.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Interceded between employees during arguments and diffused tense situations.
• Delegated tasks to administrative support staff to organize and improve office efficiency.

processed customer I-9's and evaluated their background checks to made sure they were qualified to work for Indrotec.

Explain testing to customers and grade them to see if they are ready to work. Such as, building activities and how to use a microscope to make sure they can do meticulous tasks with precision.

submit bank checks to accounting department

be in and participate in company meetings providing feedback on the job and its functionality itself.

• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Motivated and trained employees to maximize team productivity.
• Managed internal operational standards and productivity targets.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
• Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
• Collected customer feedback and made business adjustments to improve retention and satisfaction.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Created employee schedules to align coverage with forecasted demands.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.