Blutdoh Hae
Saint Paul
Summary
Driven and detail-oriented worker with a team-first attitude. Skilled in problem-solving and uplifting the team, I am working with. Proactive and effective communicator. Proficient in patient care and providing quality care. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Committed and eager to continue learning and becoming better every day.
Overview
5
5
years of professional experience
Work History
Lead Dental Assistant
Clear Lakes Dental
Richfield
09.2024 - 01.2026
- Assisted dentists during procedures to ensure patient comfort and efficiency.
- Managed sterilization of instruments and maintained a clean work environment.
- Scheduled appointments and coordinated patient flow within the office.
- Collaborated with team members to optimize workflow and service delivery.
- Prepared treatment rooms with necessary tools and materials for procedures.
- Documented patient information accurately in electronic health records system.
- Trained new dental assistants on protocols and office procedures effectively.
- Assisted in the training of new dental assistants by providing guidance on protocols and processes.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Maintained patient charts, including medical histories, medications, and allergies.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took chairside notes for the dentist while they conducted exams for patients, and then I transferred the notes over to the patients' chart.
- Solved problems on the spot in a fast-paced environment to make sure the flow of the clinic is operating smoothly.
- Listen to clinical team member(s) concerns or problems and find a solution for them.
Loading/Unloading Supervisor
UPS
Eagan
10.2022 - 05.2024
- Supervised loading and unloading operations to ensure safety and efficiency.
- Trained new employees on company policies, job duties, and performance expectations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Conducted regular safety inspections of unloading areas.
- Collaborated with management to improve workflow efficiency.
- Tracked employee performance metrics such as productivity and attendance, taking corrective action when necessary.
- Conducted regular inspections of materials for damage or defects prior to acceptance by warehouse personnel.
- Resolved any issues that arose during unloading operations in a timely manner.
- Evaluated new technologies to improve operational efficiency within the warehouse facility.
- Provided guidance on best practices for efficient loading and unloading processes.
- Adjusted staffing levels as needed to meet production schedules and customer demands.
- Oversaw the proper packing, labeling, shipping and receiving of goods in accordance with company standards.
- Monitored workers and reviewed completed work for proper performance.
- Presented and explained work orders to team.
- Assisted in conflict resolution among team members to foster a positive work environment.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Team Member
Casey's Gas Station
Worthington
08.2020 - 08.2022
- Assisted customers with fuel purchases and convenience store transactions.
- Maintained cleanliness and organization of the sales floor and fueling areas.
- Operated cash register and processed payments efficiently and accurately.
- Stocked shelves with merchandise and ensured proper product placement.
- Monitored inventory levels and communicated restocking needs to management.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth daily operations at the station.
- Adhered to safety protocols while handling fuel and operating equipment safely.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Trained new team members using approved training materials and information.
- Built and maintained working relationships with peers and upper management.
- Participated in regular training sessions to improve product knowledge and service skills.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Education
High School Diploma -
Worthington Highschool
Worthington, MN05-2020
Associate of Arts -
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Patient care
- Instrument sterilization
- Electronic health records
- Treatment room preparation
- Clinical teamwork
- HIPAA compliance
- Appointment scheduling
- Workflow optimization
- Problem solving
- Staff training
- Effective communication
- Conflict resolution
- Time management
- Process documentation
- Safety compliance
- Equipment sterilization
- Patient charting
- Team collaboration
- Supply chain coordination
- Inventory management
- Relationship building
- Load planning
- Employee motivation
- Order facilitation
- Loss prevention
- Supply chain management
- OSHA compliance
- Performance improvement
- Warehouse operations
- Health and safety
- Task delegation
- Performance evaluation
- Cost reduction
- Multitasking and organization
- Resource allocation
- Logistics
- Strategic planning
- Material handling
- Verbal and written communication
- Record keeping
- Shift scheduling
- Loading and unloading
- Attention to detail
Languages
English
Native/ Bilingual
Karen
Native/ Bilingual
Timeline
Lead Dental Assistant
Clear Lakes Dental
09.2024 - 01.2026
Loading/Unloading Supervisor
UPS
10.2022 - 05.2024
Team Member
Casey's Gas Station
08.2020 - 08.2022
High School Diploma -
Worthington Highschool
Associate of Arts -
Minneapolis Community And Technical College