Bobbi Bettcher
Ely
Summary
Dynamic and results-driven professional with extensive experience in customer service and team collaboration at Dollar General. Proven ability to enhance customer relations and optimize operations through effective problem-solving and time management. Skilled in payroll management and fostering a positive work environment, consistently exceeding expectations in service quality.
Overview
12
12
years of professional experience
Work History
Sales Associate
KJ's True Value
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cabin Cleaner
Shagawa Inn
05.2022 - Current
- Preserved the integrity of sensitive surfaces through carefully selecting appropriate cleaning solutions.
- Optimized efficiency by prioritizing tasks based on importance and urgency, ensuring timely completion of all duties.
- Contributed to company''s reputation for excellence through meticulous attention to detail in all assigned tasks.
Seamstress Assistant
Wintergreen Northern Wear
08.2022 - 10.2024
- Adapted quickly to new tasks or responsibilities as required by fluctuating project demands.
- Aided in the successful completion of large-scale projects through effective teamwork and collaboration with fellow assistants.
- Minimized errors in final products by carefully following design instructions provided by the lead seamstress or designer.
- Bolstered workplace safety by adhering to best practices when using sewing machines and handling sharp tools.
Seamstress
Stegers Muckluks
07.2021 - 08.2022
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
CNA
Carefree Living
04.2019 - 05.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Boundary Waters Care Center
12.2018 - 04.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Store Manager
Dollar General
12.2012 - 09.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
Graduate Certificate - Start Your Own Business
Stratford Career
01-2023
GED -
Seneca High
Seneca, IL05-1994
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multitasking and organization
- Customer relations
- Payroll management
Timeline
Sales Associate
KJ's True Value
10.2024 - Current
Seamstress Assistant
Wintergreen Northern Wear
08.2022 - 10.2024
Cabin Cleaner
Shagawa Inn
05.2022 - Current
Seamstress
Stegers Muckluks
07.2021 - 08.2022
CNA
Carefree Living
04.2019 - 05.2021
CNA
Boundary Waters Care Center
12.2018 - 04.2019
Store Manager
Dollar General
12.2012 - 09.2018
Graduate Certificate - Start Your Own Business
Stratford Career
GED -
Seneca High
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