Bonifacio Medrano-Gomez
Minneapolis
Summary
Dynamic Task Force General Manager at National Hospitality, recognized for enhancing service delivery and operational efficiency. Expert in innovation management and effective communication, I successfully implemented training programs that elevated team performance and satisfaction, driving a culture of excellence and reliability within a diverse workforce.
Overview
15
15
years of professional experience
Work History
Task Force General Manager
National Hospitality
05.2023 - 12.2024
- Directed overall operations to enhance service delivery
- Analyzed performance metrics to identify areas for operational efficiency
- Oversaw budgeting processes, ensuring optimal resource allocation across departments.
- Facilitated training programs to enhance team capabilities and service quality standards.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Operations Manager
Motel 6 Hotel
04.2010 - 01.2022
- Streamlined daily operations, enhancing efficiency across multiple departments.
- Coordinated team efforts to ensure timely project completion and adherence to quality standards.
- Implemented process improvements that reduced operational bottlenecks and increased workflow effectiveness.
- Managed inventory levels, optimizing stock management and reducing excess costs.
- Facilitated communication between departments, ensuring alignment with organizational goals and objectives.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Business Management
Nyu
New York, NY06.2001
Skills
- Innovation management
- Detailed report writing
- Event management
- Emergency preparedness
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
Timeline
Task Force General Manager
National Hospitality
05.2023 - 12.2024
Operations Manager
Motel 6 Hotel
04.2010 - 01.2022
Business Management
Nyu
Similar Profiles
Stephanie WeltzStephanie Weltz
Area Sales Manager at National Hospitality ServicesArea Sales Manager at National Hospitality Services
Mahammad Abdul Gofur Hosen SifatMahammad Abdul Gofur Hosen Sifat
Trainee of the month at National Hospitality InstituteTrainee of the month at National Hospitality Institute
Alexia PitmanAlexia Pitman
General Manager at Dora HospitalityGeneral Manager at Dora Hospitality
Syed Ahzam AliSyed Ahzam Ali
Senior ServiceNow Engineer at Wells FargoSenior ServiceNow Engineer at Wells Fargo
Taylor TandeskiTaylor Tandeski
Executive Assistant at Bright Referral, LLCExecutive Assistant at Bright Referral, LLC