Bradley Lyons
Oak Grove,MN
Summary
Results-driven General Manager with a proven track record of success in customer service, systems implementation, and strategic planning. Skilled in facilitating goal-setting sessions, optimizing operational efficiency, and managing profit and loss responsibilities. Adept at directing regional operations, and driving staff development.
Overview
14
14
years of professional experience
Work History
General Manager/Integrator
Handyman Connection
01.2021 - 01.2023
- Over $1 million in year-over-year growth as General Manager, leading to the franchise being awarded Franchise of the Year in 2022.
- Facilitated Goal Set & Review sessions for all staff, enhancing team performance and increasing productivity.
- Successfully designed and integrated a new company structure, optimizing operational efficiency and workflow.
- Managed profit and loss (P&L) responsibilities, ensuring financial stability and profitability.
- Managed the top two sales associates, driving exceptional sales performance of over $1.1 million each.
- Implemented strategic lead generation and marketing initiatives, leveraging platforms such as Angi, Home Advisor, 5 Star Rated, and Google Choice Local.
Regional Operator
Elevage Hospitality
01.2019 - 01.2021
- Directed daily regional operations and played a pivotal role in opening new restaurant locations.
- Led 50+ team members, development initiatives, realigned concepts, and ensured high levels of guest satisfaction.
- Created and managed schedules for all employees, optimizing productivity and resource allocation.
- Identified and developed talented managers and team members, fostering a skilled and motivated workforce.
- Implemented effective par levels and restructured inventory management processes, leading to cost savings.
- Assisted in managing multiple locations as required and organized private events while executing social media marketing strategies.
Owner/Operator
Meat Locker BBQ
01.2016 - 01.2018
- Owned and operated a successful Texas-style BBQ establishment specializing in oak wood-smoked brisket, pulled pork, spare ribs, turkey, and sides.
- Managed special events, catering services, and a food truck, consistently delivering high-quality products.
- Regularly operated at local San Diego breweries, festivals, and large-scale catering events, building a strong brand reputation.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Southwest Regional Account Manager
SeaBear Company
01.2015 - 01.2016
- Spearheaded sales growth and established new distribution channels for Gerard & Dominique branded items, targeting both retail and food service sectors.
- Managed 100+ retail sales locations in California, Nevada, & Texas
- Successfully secured new accounts and expanded market reach, contributing to revenue growth.
Co-founder, Senior Vice President/Executive Chef
Slater’s 50/50
01.2009 - 01.2015
- Co-developed an innovative menu and concept, leading to the establishment of Slater's 50/50 as a renowned brand.
- Managed design, development and construction schedule of 8 new restaurants locations.
- Assumed Senior Vice President duties, ensuring smooth operations and exceptional guest experiences.
- Cultivated strong vendor relationships, negotiating marketing contracts, setting pricing structures, and overseeing limited-time offers (LTOs) and menu branding.
- Maintained a strong focus on food quality and innovation, enhancing the brand's reputation.
- Engaged with media as the face of the company and contributed to its growth, achieving a yearly gross revenue of $36 million.
- Received multiple prestigious awards, including the Nation's Restaurant News Hot Concepts in 2014.
Education
Bachelor of Arts - Communication
San Diego State University
San Diego, CA01.2004
Skills
- Systems design and implementation
- POS design/maintenance/reporting
- Growth strategy
- Customer Service
- Vendor contract negotiation
- Market disruptors
- Google Sheets
- MS Office
- Microsoft Dynamics 365 (CRM)
- GSR Certified
- EOS Worldwide
Timeline
General Manager/Integrator
Handyman Connection
01.2021 - 01.2023
Regional Operator
Elevage Hospitality
01.2019 - 01.2021
Owner/Operator
Meat Locker BBQ
01.2016 - 01.2018
Southwest Regional Account Manager
SeaBear Company
01.2015 - 01.2016
Co-founder, Senior Vice President/Executive Chef
Slater’s 50/50
01.2009 - 01.2015
Bachelor of Arts - Communication
San Diego State University
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