Bradley Rau
Sauk Rapids
Summary
Dynamic Operation Dispatcher with proven expertise at Ascent Specialized, excelling in freight booking and driver communication. Adept at utilizing Salesforce for compliance management and incident reporting, I effectively resolved operational challenges, ensuring timely deliveries and enhancing customer satisfaction. Recognized for prioritizing workloads and maintaining accurate logs in a fast-paced environment.
Overview
16
16
years of professional experience
Work History
Operations D
Ascent Specialized
Sauk Rapids
02.2022 - Current
- Answer Incoming calls
- Make Outbound calls to find drivers for loads
- Book freight with dispatcher or driver
- Insert notes into computer system for sales team (salesforce)
- Make Check calls to drivers for location updates and ETA to shipper and receiver daily
- Request PODs from drivers
- Send PODs to sales team and corporate office
- Manage driver issue that may occur before and during hauling load
- Update sales team of any issues that occur with load
- Request photos of load from drivers before and after tarping
- Set up new carriers in Computer system
- Vet all carriers through Corporate Compliance office
- Coordinated daily dispatch operations for specialized transportation services.
- Managed communication between drivers and clients to ensure timely deliveries.
- Monitored vehicle locations to provide real-time updates to stakeholders.
- Resolved operational issues by troubleshooting dispatch challenges promptly.
- Collaborated with teams to streamline loading and unloading processes effectively.
- Maintained accurate records of shipments and driver activities for compliance.
- Resolved customer complaints promptly and professionally.
- Coordinated with other departments to ensure smooth operations.
- Managed multiple projects simultaneously while meeting deadlines.
- Managed customer complaints efficiently and professionally while maintaining a positive attitude.
- Monitored GPS systems to identify traffic delays or other potential problems that may affect deliveries.
- Organized and tracked orders, shipments, and stock levels in the warehouse.
Heavy Equipment Operator
Fehn Companies
07.2020 - 09.2022
- Operated Volvo A30F haul truck, Cat Packer, and Cat Loader for excavation and grading tasks.
- Executed heavy machinery operations to efficiently excavate land for construction projects.
- Conducted safety inspections on equipment to ensure compliance and maintenance readiness.
- Collaborated with team members to effectively coordinate site activities and workflows.
- Communicated job requirements and timelines with project managers for clarity.
- Loaded and unloaded trucks with construction materials including gravel, sand, and asphalt.
- Adhered to safety protocols during machinery operation to prevent accidents.
Quint axle Dump Truck
Ramsey Companies
Albertville
10.2019 - 07.2020
- Conducted daily vehicle inspections to ensure operational safety and compliance.
- Greased truck biweekly in accordance with company policies.
- Haul sand and gravel to various jobsites efficiently.
- Completed daily tasks accurately to maintain workflow continuity.
- Collaborated with team members to achieve project goals within deadlines.
- Worked alongside cross-functional teams to facilitate successful outcomes.
- Provided guidance and support to colleagues, fostering a collaborative environment.
Off Road Articulating Truck Driver
Barton Sand & Gravel
Maple Grove
03.2017 - 06.2019
- Company Overview: (Seasonal Work)
- Daily Inspection of vehicle
- Grease tollgate pins
- Haul gravel to wash plant
- Operate water truck, and skid loader
- (Seasonal Work)
Pre-Apprentice Training
Local 49 Training Center
Hinckley
04.2019 - 05.2019
- Company Overview: (Training)
- Operate numerous pieces of equipment
- Haul Truck, Cat Loader (including Loading haul trucks), Mini Excavators, Skid Loaders, and Roller
- OSHA10
- MSHA
- CPR
- (Training)
Truck Driver
KB Trucking
Princeton
09.2013 - 01.2016
- Company Overview: (Seasonal work)
- Haul Gravel to Asphalt Plants
- Haul Rock to Customers
- Daily inspection of vehicles
- (Seasonal work)
- Operated commercial vehicles to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Communicated with dispatch regarding road conditions and delivery updates.
- Adhered to all traffic laws and regulations during transportation activities.
- Provided excellent customer service during deliveries, addressing client needs promptly.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Drove trucks to and from job sites to deliver supplies.
Central Sterile Processing Technician
Allina Health
Coon Rapids
12.2014 - 05.2015
- Sterilized surgical instruments via autoclaves and chemical processes, ensuring optimal cleanliness.
- Inspected and sorted instruments for cleanliness and functionality.
- Maintained accurate inventory of sterile supplies and equipment.
- Collaborated with surgical teams to meet instrument needs for procedures.
- Operated cleaning and sterilizing equipment according to established guidelines.
- Documented sterilization processes in compliance with regulatory standards.
- Assisted in developing best practices for efficient sterile processing workflows.
- Followed established safety procedures when handling hazardous materials.
- Assembled custom procedure trays as needed according to department guidelines.
- Sterilized reusable medical instruments using autoclaves and other methods.
- Performed regular inspections on all sterile processing equipment.
- Assisted in the decontamination of medical instruments and equipment.
- Organized, prepared, and packaged supplies for surgery.
- Inspected surgical trays for completeness and accuracy prior to distribution.
- Monitored expiration dates of supplies to ensure safety compliance.
- Cleaned complex instruments with specialized brushes and solutions.
- Responded quickly to requests from operating rooms and other departments.
- Operated ultrasonic cleaners as part of the daily cleaning process.
- Maintained proper documentation of sterilization processes.
- Kept up-to-date with new technologies related to instrumentation, cleaning, and sterilization techniques.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Packaged instruments into peel pouches and properly labeled pouches.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.
- Cleaned instruments to prepare for sterilization.
Truck driver/Equipment operator
Metro Paving
Rogers
05.2012 - 09.2013
- Transported sand, gravel, and hot mix to job sites swiftly and effectively.
- Conducted daily vehicle inspections to ensure safety compliance.
- Operated skid loader and roller for efficient material movement and compaction.
- Executed pot hole repairs to preserve roadway integrity.
- Employed skid loader with broom attachment for site cleanliness.
- Loaded dump truck using 950G front end loader for yard operations.
Driver/laborer/ Assistant shop helper
Central Applicators Inc
Foley
04.2009 - 03.2012
- Operated dump truck to transport black dirt for lawn restoration.
- Implemented grass seeding and hydro seeding techniques for effective ground cover.
- Saw cut asphalt and concrete, replacing damaged surfaces efficiently.
- Mowed substations and removed debris to maintain site cleanliness.
- Utilized skid loader with power rake, small tractor with bucket, and walk-behind stump grinders for restoration tasks.
- Plowed snow using pickup, skid loader with snow blower, and tractor-mounted snow blower.
- Sprayed noxious weeds under power lines to promote safe growth.
- Delivered necessary equipment to field locations and assisted in shop operations.
Education
Pre-Apprentice training -
Local 49 training center
Hinckley05.2019
Central Services Technician - Central Services Technician
Anoka Technical College
Anoka, MN05.2014
Medical Terminology class - Medical Terminology
Anoka Ramsey Community College
Coon Rapids, MN04.2012
High School -
Foley Senior High School
Foley06.1995
Some College (No Degree) -
Anoka Technical College
Anoka, MNSkills
- Freight booking
- Driver communication
- GPS monitoring
- Compliance management
- Salesforce utilization
- Customer relationship management
- Vehicle tracking
- Dispatch software proficiency
- Workload prioritization
- Transportation regulations
- Incident reporting
- Updating logs
References
Available upon request.
References
References available upon request.
Timeline
Operations D
Ascent Specialized
02.2022 - Current
Heavy Equipment Operator
Fehn Companies
07.2020 - 09.2022
Quint axle Dump Truck
Ramsey Companies
10.2019 - 07.2020
Pre-Apprentice Training
Local 49 Training Center
04.2019 - 05.2019
Off Road Articulating Truck Driver
Barton Sand & Gravel
03.2017 - 06.2019
Central Sterile Processing Technician
Allina Health
12.2014 - 05.2015
Truck Driver
KB Trucking
09.2013 - 01.2016
Truck driver/Equipment operator
Metro Paving
05.2012 - 09.2013
Driver/laborer/ Assistant shop helper
Central Applicators Inc
04.2009 - 03.2012
Pre-Apprentice training -
Local 49 training center
Central Services Technician - Central Services Technician
Anoka Technical College
Medical Terminology class - Medical Terminology
Anoka Ramsey Community College
High School -
Foley Senior High School
Some College (No Degree) -
Anoka Technical College