Brady Dahlstrom
Anoka
Summary
Resourceful an personable, offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Transactional Account Manager
RDO Equipment Co.
08.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Landscape Construction Foreman
Total Lawn Care & Landscape
04.2022 - Current
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of resources.
- Developed lasting customer relationships and grew network over time.
- Installed and maintained landscapes at residential and commercial accounts.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
Management Intern
Total Lawn Care & Landscape
01.2023 - 04.2023
- Collaborated with industry professionals to learn internal business processes and best practices.
- Prepared Excel spreadsheet with data used to create visuals such as graphs as well as implementing the use of other Microsoft Office Applications.
- Performed data and information management by logging information in Intuit Quickbooks & Jobber.
- Observed and supported divisional managers with sales negotiations and operations management.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Delivery Driver
Toppers Pizza Inc.
05.2021 - 05.2022
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Kept detailed records of deliveries and money received from customers.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Delivery Driver
Tasty's Pizza
10.2018 - 04.2022
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Fostered positive working relationships with regular customers.
Sales Associate
Scheels
08.2020 - 04.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Developed, marketed and sold full range of products and support services.
Landscape Laborer
Our Farm Christmas Trees
06.2016 - 07.2020
- Operated landscaping equipment with focus on safety and machine longevity.
- Developed lasting customer relationships and grew network over time.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
Education
BBA - Management
Minnesota State University - Mankato
Mankato, MN07.2023
High School Diploma -
St. Francis High School
Saint Francis, MN06.2019
Skills
- Guest Relations
- Time Management
- Sales Trends
- Customer Service
- Product Promotion
- Constructive Feedback
- Administrative Support
- Microsoft Office Proficient
- Interpersonal Communication Skills
- Document Organization
- Online Research
- Data Analytics
Timeline
Transactional Account Manager
RDO Equipment Co.
08.2023 - Current
Management Intern
Total Lawn Care & Landscape
01.2023 - 04.2023
Landscape Construction Foreman
Total Lawn Care & Landscape
04.2022 - Current
Delivery Driver
Toppers Pizza Inc.
05.2021 - 05.2022
Sales Associate
Scheels
08.2020 - 04.2021
Delivery Driver
Tasty's Pizza
10.2018 - 04.2022
Landscape Laborer
Our Farm Christmas Trees
06.2016 - 07.2020
BBA - Management
Minnesota State University - Mankato
High School Diploma -
St. Francis High School
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