Brandon Phelps
Saint Michael
Summary
Dedicated HVAC-R Service Technician with EPA certification and a proven track record at BWS Plumbing and Heating. Great at troubleshooting and maintaining heating and cooling systems, enhancing client satisfaction through effective communication and preventive maintenance. Committed to staying current with industry advancements to deliver top-notch service and foster long-lasting customer relationships.
Overview
11
11
years of professional experience
Work History
HVAC-R Service Technician
BWS Plumbing and Heating
02.2023 - Current
- Learned and applied safety protocols for HVAC-R systems installation and maintenance.
- Assisted in troubleshooting and repairing heating, ventilation, and air conditioning units.
- Gained proficiency in using hand tools and diagnostic equipment for HVAC-R tasks.
- Collaborated with team members to ensure timely completion of service calls.
- Documented service reports accurately to maintain records of repairs performed.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
HVAC-R Service Technician
Hero Home Services
10.2022 - 02.2023
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Engaged in ongoing learning about industry standards and best practices for HVAC-R services.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Adapted quickly to new technologies and procedures within the HVAC-R field.
Air Duct Cleaning
Twin Cities Finest
05.2017 - 10.2022
Shop Helper
Tioga Air Heaters
09.2014 - 05.2017
Education
High School Diploma -
Big Lake Highschool
Big Lake, MN05-2016
Skills
- EPA certification
- HVAC system troubleshooting
- Air conditioning
- Heating systems
- Cooling systems maintenance
- Sales proposals
- System maintenance
- Duct cleaning
Timeline
HVAC-R Service Technician
BWS Plumbing and Heating
02.2023 - Current
HVAC-R Service Technician
Hero Home Services
10.2022 - 02.2023
Air Duct Cleaning
Twin Cities Finest
05.2017 - 10.2022
Shop Helper
Tioga Air Heaters
09.2014 - 05.2017
High School Diploma -
Big Lake Highschool
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