Brandon Stensrud
Mankato
Summary
Dynamic General Manager with proven success in driving operational efficiencies, enhancing customer satisfaction, and leading high-performing teams. Expertise in P&L management and strategic planning to achieve sustained business growth.
Overview
21
21
years of professional experience
Work History
General Manager
Best Buy
Mankato, MN
07.2014 - Current
- Led cross-functional teams to enhance operational efficiency and drive sales growth.
- Developed and implemented strategic initiatives to improve customer satisfaction scores.
- Oversaw inventory management processes, optimizing stock levels and reducing shrinkage.
- Mentored department managers, fostering a culture of accountability and performance excellence.
- Analyzed market trends to inform product assortment strategies and merchandising decisions.
- Collaborated with senior leadership to establish long-term business objectives and performance benchmarks.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Best Buy
Sioux City, IA
09.2011 - 07.2014
- Coordinated staff training programs, enhancing team skills in customer engagement techniques.
- Streamlined operational workflows, resulting in improved service delivery times and reduced costs.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Sales Manager
Best Buy
Mankato, MN
06.2005 - 09.2011
- Led sales team to exceed quarterly targets through strategic planning and effective coaching.
- Developed and executed training programs to enhance staff product knowledge and customer service skills.
- Analyzed market trends to identify opportunities for growth and optimize inventory management.
- Implemented promotional campaigns that increased foot traffic and drove sales performance in-store.
Education
Bachelor of Science - Psychology
Minnesota State University, Mankato
Mankato, MNSkills
- Leadership and team building
- Operations management
- Team leadership
- Customer relationship management
- P&L management
- Strategic planning
- Leadership training and development
- Business development
Timeline
General Manager
Best Buy
07.2014 - Current
General Manager
Best Buy
09.2011 - 07.2014
Sales Manager
Best Buy
06.2005 - 09.2011
Bachelor of Science - Psychology
Minnesota State University, Mankato