Breah Schott
Saint Charles
Summary
Dynamic and empathetic professional with experience at Cornerstone, excelling in conflict resolution and enhancing resident satisfaction. Skilled in health and safety compliance and relationship building, I effectively managed incident reports and fostered a supportive environment, ensuring a secure and comfortable living space for all residents.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Cornerstone
06.2025 - Current
- Managed incident reports to ensure timely resolution.
- Sustained a hygienic, safe, and structured setting for patients.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Replaced bed linens, disposed of trash, and efficiently addressed maintenance concerns to enhance resident comfort.
- Executed consistent safety evaluations to uphold a secure environment.
- Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated conflict resolution among residents to promote a harmonious living environment.
- Assisted residents with daily living activities
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Ensured safe living environment, conducting regular safety checks and promptly addressing any violations.
Cashier
Kwik Trip
06.2022 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Guided customers through product inquiries and efficiently addressed concerns.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Trained new staff on cashier procedures and customer service standards.
- Implemented strategies to streamline checkout processes during peak hours.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
St Charles Secondary
St Charles MnSkills
- Time management
- Team player
- Supportive
- Activity planning
- Active listening
- Health and safety compliance
- Policy reinforcement
- Self-confident
- Interpersonal relationships
- Critical thinking
- Problem-solver
- Staff communication
- HIPAA compliance
- Dementia care
- Relationship building
Timeline
Resident Assistant
Cornerstone
06.2025 - Current
Cashier
Kwik Trip
06.2022 - 04.2025
High School Diploma -
St Charles Secondary