Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna Snow

Leonard

Summary

Proven expertise in vocational support and career planning demonstrated during many years of related experience. Experienced in being an advocate for each client and managing referrals for program assistance.

Overview

7
7
years of professional experience

Work History

Rehabilitation Counselor

Cornerstone of Southern Maryland
Prince Frederick
02.2020 - Current
  • Provided counseling services to individuals facing disabilities and mental health challenges.
  • Developed personalized rehabilitation plans tailored to client needs and objectives.
  • Facilitated support groups to strengthen client coping mechanisms and enhance community integration.
  • Collaborated with healthcare providers for comprehensive client evaluations and referrals.
  • Conducted vocational assessments to evaluate clients' employment readiness and interests.
  • Educated clients about accessible community resources and available services.
  • Monitored client progress, adjusting rehabilitation plans for optimal effectiveness.
  • Prepared clients for self-management and informed decision-making responsibilities.

Medical Scribe

Scribe of America
Prince Frederick
11.2019 - 01.2020
  • Documented patient encounters and medical histories for healthcare providers.
  • Assisted physicians with accurate and timely electronic health record entries.
  • Maintained organized and up-to-date patient charts for efficient access.
  • Collaborated with medical staff to ensure seamless patient care delivery.
  • Reviewed clinical notes for clarity and completeness before final submission.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
  • Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
  • Evaluated charts, documents and orders and made timely corrections.
  • Translated medical jargon and short-hand data into correct terminology.
  • Obtained accurate medical histories from patients and documented them into the EMR system.
  • Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.

Call Center Representative

MedStar Shah Medical Group
Hollywood
07.2018 - 11.2019
  • Managed high-volume inbound calls for patient scheduling and inquiries.
  • Accurately documented patient interactions in electronic health records system.
  • Collaborated with healthcare providers to efficiently resolve patient concerns.
  • Educated patients on medical group services to enhance awareness.
  • Answered and processed daily high volume of customer calls using call management system.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction.
  • Updated customer accounts and contact information in call management databases.
  • Monitored call queues to prioritize incoming calls based on urgency.

Education

Psychology

UMGC
MD
12-2026

Associate of Applied Science -

College of Southern Maryland
Prince Frederick
07-2019

High School Diploma -

Northern High School
Owings
06-2015

Skills

  • Counseling techniques
  • Client assessment
  • Rehabilitation planning
  • Communication skills
  • Team collaboration
  • Electronic health records
  • Data documentation

Timeline

Rehabilitation Counselor

Cornerstone of Southern Maryland
02.2020 - Current

Medical Scribe

Scribe of America
11.2019 - 01.2020

Call Center Representative

MedStar Shah Medical Group
07.2018 - 11.2019

Psychology

UMGC

Associate of Applied Science -

College of Southern Maryland

High School Diploma -

Northern High School

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Breanna Snow