Breanne MacMillan
Chisholm
Summary
Poised professional with many years of experience in mediating disputes between parties to deliver peaceful resolutions. Independent-thinker talented in devising solutions specific to each conflict and situation. Active listener with attention on maintaining communication throughout case assessment and resolution.
Overview
8
8
years of professional experience
Work History
Visit Facilitator
Fairview Range
Hibbing
2021.03 - 2025.04
- Assisted in developing new curriculum materials that are aligned with current industry standards.
- Educated disputants on laws, regulations and procedures applying to cases and potential legal roadblocks for proposed solutions.
- Determined extent of liability by reviewing evidence, laws and administrative or judicial precedents.
- Provided compassionate support to patients and their families.
- Scheduled evaluations and procedures for patients.
- Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Obtained informed consent and payment documentation from patients and filed in system.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Collaborated with clinical and administrative staff to meet patient needs.
- Communicated with patients to ensure quality of care and develop care plans.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
Department Supervisor
Lowe’s
Hibbing
2020.06 - 2021.03
- Utilized technology and software for inventory management and sales reporting.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Utilized excellent math skills to maintain accurate inventory levels.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Collaborated with other departments to coordinate workflow processes between teams.
- Set specific goals for projects to measure progress and evaluate end results.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Developed strategies to improve team performance and productivity.
Health Unit Coordinator
Fairview Range
Hibbing
2017.09 - 2020.06
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Dental Assistant - Dental Assistant
Hibbing Community College
Hibbing , Mn 2011-05
High School Diploma -
Hibbing High School
Hibbing , Mn 2009-06
Skills
- Curriculum development
- Regulatory compliance
- Patient education
- Care coordination
- Problem solving
- Communication skills
- Conflict resolution
- Time management
- Attention to detail
- Compassionate support
- Task prioritization
- Teamwork and collaboration
Timeline
Visit Facilitator
Fairview Range
2021.03 - 2025.04
Department Supervisor
Lowe’s
2020.06 - 2021.03
Health Unit Coordinator
Fairview Range
2017.09 - 2020.06
Dental Assistant - Dental Assistant
Hibbing Community College
High School Diploma -
Hibbing High School