Brenda Urrutia
Brooklyn Park
Summary
Bilingual material handler skilled in customer service. I'll be a strong addition to the team because I'm patient, good at solving problems. I enjoy helping people. I'm very motivated, responsible, and willing to learn whatever is needed to succeed in the role.
Overview
2027
2027
years of professional experience
Work History
Material Handler
Boston Scientific
Brooklyn Park, MN
2024 - Current
- Inspect incoming products for quality and accuracy, ensuring compliance with safety standards.
- Perform cycle counts and inventory control to accurately track product levels.
- Manage inventory levels using ERP systems, facilitating timely order fulfillment and stock replenishment.
- Troubleshoot material discrepancy
- Actively participate in continuous improvement
- Proficient with computer usage and Excel, Word, Outlook
- Variety of Systems Use including SAP system
- Recognized for my adaptability, fast learning ability, strong communication skills, and commitment to continuous professional growth within the Technology Support and Customer Service field
Customer Service
Sierra
Maple Grove
2023 - 2024
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Exceptional call center to support and assist as needed.
- Managed over 50 calls per day while providing excellent customer service.
- Handling customers complains, concerns, and issue resolution while always focusing on providing effective solutions and a positive customer experience.
Sales and Marketing
Crownstone Master
Brooklyn Park, MN
2022 - 2023
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Established strong relationships with customer.
- Boosted customer satisfaction through exceptional service.
- Adaptability and Efficiency in the Call Center
Education
High School Diploma -
Osseo Sineor High
Osseo, MN05-2023
Skills
- Customer service
- Troubleshooting
- Organization
- Computer Skill
- Fast Learning
- Bilingual- English and Spanish
- Systems
Timeline
Material Handler
Boston Scientific
2024 - Current
Customer Service
Sierra
2023 - 2024
Sales and Marketing
Crownstone Master
2022 - 2023
High School Diploma -
Osseo Sineor High