Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Brenna Alexander

First Independent Bank
Marshall
1
Certification
4
years of professional experience

Personable and organized customer service representative with several years experience in managing transactions and assisting customers effectively. Committed to continuous learning and delivering exceptional service while maintaining secure and organized customer information.

Work History

Customer Service Representative

3 Years
First Independent Bank | 08.2023 - Current

As a CSR at First Independent Bank, I have a lot of daily duties. Some of these things include answering phone calls, handling customer transactions, problem solving, opening accounts or handling account maintenance. Another part of my job is organizing customer files and account information in a secure and organized online system.

Farm Department Associate/ Assistant Cashier

9 Months
Runnings Farm And Fleet | 11.2022 - 08.2023

Provided customer assistance in locating products, stocked and organized merchandise in the store and warehouse, and completed cleaning tasks. Functioned as a backup cashier. Processed customer transactions, managed phone calls, and ensured the front of the store remained tidy.

Education

Associate of Applied Science - Equine Science

Ellsworth Community College | Iowa Falls | 05-2022

Skills

Handling Money
Interacting with customers
Data privacy
Organizational skills
Willingness to learn and ask questions when needed
Personable

Certification

Registered Notary

Timeline

Customer Service Representative

First Independent Bank
08.2023 - CurrentRead More

Farm Department Associate/ Assistant Cashier

Runnings Farm And Fleet
11.2022 - 08.2023Read More

Ellsworth Community College

Associate of Applied Science from Equine Science
Read More
Brenna Alexander