Bret Denker
Minneapolis
Summary
Dynamic leader with 8+ years of experience in operations and team management. As a General Manager, I oversaw park operations, drove sales through strategic promotions, and managed hiring and training. My roles as Regional Maintenance Supervisor and Operations Manager refined my skills in team supervision, maintenance protocols, and customer service, ensuring high operational standards and safety across teams.
Overview
12
12
years of professional experience
Work History
Delivery Associate
Synergy Delivery, LLC
10.2021 - Current
- Utilized route planning to optimize time and space while on routes of upwards of 400 packages.
- Trained new drivers on how to effectively complete routes in a timely, safe and proper manner.
- Created tutorial videos on complex stops for the training team that new drivers may not experience on their training routes.
General Manager
Sky Zone
10.2019 - 10.2021
- Worked with multiple parks in the Twin Cities area to oversee park operations, hire team members /management & train.
- Helped reach monthly sales goals with current promotions and park memberships.
- Conducted daily, weekly & monthly park audits for safety & maintenance.
- Organized monthly inventory counts, bi-weekly payroll, week to week park ordering and fulfillment.
- Managed vendor relationships across the Metro parks.
Regional Maintenance Supervisor
Sky Zone
11.2017 - 10.2019
- Completed partial or full dismantling of equipment to quickly repair or replace defective components & restore functionality.
- Completed daily, weekly & monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed 2 park retrofits & 3 park builds.
Crew Lead
Squeegee Magic
03.2016 - 11.2017
- Gained time management & organizational experience while learning to complete a variable day-to-day schedule.
- Developed the ability to balance attention to detail with speed.
- Lead a team of 2-3 workers with cleaning residential homes & businesses.
Operations Manager
Sky Zone
08.2014 - 03.2016
- Hired & trained employees.
- Oversaw day-to-day operations, including supervising a 100 member team.
- Fulfilled bi-weekly payroll for all employees.
- Conducted performance reviews for each quarter, offering praise & recommendation for improvement.
- Responsible for creating a work schedule through WhenToWork, while managing time-off requests & call outs.
Team Lead
Sky Zone
10.2012 - 08.2014
- Lead team members in applying the rules of the trampoline courts to our guests.
- Assigned team members to their court positions & organized break schedule.
- Helped guests through problems team members couldn't handle themselves.
Education
High School Diploma -
Osseo Senior High School
Osseo, MN06.2013
Skills
- Microsoft Office Suite
- CenterEdge Software
- WhenToWork
- Effective team management
- Interpersonal communication
- Quality control training
- Quick learner & adaptable to change
- Able to multitask & work under pressure
- Organized & detail-oriented
Volunteer Experience
American Red Cross - 2011-2013
- Lead CPR certification and recertification class
- Apart of First-Aid teams at local sporting events
References
Available upon request
Timeline
Delivery Associate
Synergy Delivery, LLC
10.2021 - Current
General Manager
Sky Zone
10.2019 - 10.2021
Regional Maintenance Supervisor
Sky Zone
11.2017 - 10.2019
Crew Lead
Squeegee Magic
03.2016 - 11.2017
Operations Manager
Sky Zone
08.2014 - 03.2016
Team Lead
Sky Zone
10.2012 - 08.2014
High School Diploma -
Osseo Senior High School
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